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If you have questions or concerns about COVID-19, please call Samaritan's Resource Line at 315-755-3100, Monday-Friday from 8 a.m. - 4:30 p.m.

For Patients


Coronavirus (COVID-19)

Updated September 28, 2020

The novel coronavirus (abbreviated COVID-19) was first detected in Wuhan, China in late 2019 and has now been detected around the world in all 50 of the United States. The COVID-19 landscape is rapidly changing and new information is being released daily. Samaritan encourages community members to visit the Centers for Disease Control and Prevention (CDC) and NYS Department of Health websites for the latest information.

As of September 25, 2020, there have been 262 confirmed positive cases of COVID-19 in Jefferson County, and 20,237 negative test results. Additionally, 249 individuals have recovered from COVID-19, leaving 12 known active cases. One person in the county has died from the disease.


Call Our COVID-19 Resource Line

If you have questions or concerns about Coronavirus (COVID-19) or think you have symptoms, please call Samaritan’s COVID-19 Resource Line at 315-755-3100. Medical professionals are standing by Monday-Friday from 8 a.m. to 4:30 p.m.

Request a COVID-19 Test

Request a free COVID-19 testing appointment at Samaritan. Testing will be prioritized on a first come, first serve basis and any community member is eligible as long as supplies are available.

Samaritan Visitor Restrictions

All of Samaritan’s locations are currently under strict visitor restrictions.

Safety For Patients

At Samaritan, the health of our patients, staff and community always comes first. Though times are challenging, we’ve taken precautions to ensure our patients can still safely receive the care they need.

COVID-19 and Long Term Care Facilities

Samaritan understands that long term care residents and their families have heightened concerns about COVID-19, and we are here to alleviate those concerns as much as possible. Our two long term care facilities, Samaritan Keep Home and Samaritan Summit Village, are committed to the safety of residents and staff.

COVID-19 Donation Guidelines

As demand for medical supplies increases during the COVID-19 pandemic, medical providers facing a shortage of Personal Protective Equipment (PPE) such as masks, gowns, gloves and face shields. Many local doctor’s offices, long-term care facilities and hospitals are taking careful inventories, implementing stringent practices to preserve supply, and soliciting donations from community members and businesses.

Postponements and Cancellations

Due to an abundance of caution — and in compliance with NYS Department of Health and CDC guidelines — Samaritan has had to cancel or postpone several events. Samaritan-sponsored events hosted by other community organizations have also been cancelled or rescheduled.

Emergency Department Registration Changes

In light of extra safety precautions due to the COVID pandemic, beginning April 9, 2020, all patients in the Emergency Department (ED) at Samaritan Medical Center will be asked to finish the registration process over the telephone before being discharged from the ED. A patient access registrar will call the room that you are in, or you may call the Registration Department directly at 315-785-4131. You may also provide the ED staff with your cell phone number so that we can contact you or a family member to gather any remaining registration information. Thank you for your cooperation.