Skip to main content
  As of Friday, September 1, 2023 – masks will be required for staff, patients, and visitors in Samaritan facilities until further notice.
More Information

For Patients

Call our COVID-19 Resource Line

If you have questions or concerns about Coronavirus (COVID-19) or think you have symptoms, please call Samaritan’s COVID-19 Resource Line at 315-755-3100. Medical professionals are standing by Monday-Friday from 8 a.m. to 4:30 p.m.

COVID-19 Testing Information

Do you need a COVID-19 test?

COVID-19 Vaccine Information

COVID-19 vaccines are available at numerous locations throughout our region, including the North Country Family Health Center and Jefferson County Public Health Service.

Samaritan Visitor Restrictions

All of Samaritan’s locations are currently under strict visitor restrictions.

Safety For Patients

At Samaritan, the health of our patients, staff and community always comes first. Though times are challenging, we’ve taken precautions to ensure our patients can still safely receive the care they need.

COVID-19 and Long Term Care Facilities

Samaritan understands that long term care residents and their families have heightened concerns about COVID-19, and we are here to alleviate those concerns as much as possible. Our two long term care facilities, Samaritan Keep Home and Samaritan Summit Village, are committed to the safety of residents and staff.

COVID-19 Donation Guidelines

As demand for medical supplies increases during the COVID-19 pandemic, medical providers facing a shortage of Personal Protective Equipment (PPE) such as masks, gowns, gloves and face shields. Many local doctor’s offices, long-term care facilities and hospitals are taking careful inventories, implementing stringent practices to preserve supply, and soliciting donations from community members and businesses.


Coronavirus (COVID-19)

The novel coronavirus (abbreviated COVID-19) was first detected in Wuhan, China in late 2019 and has now been detected around the world in all 50 of the United States. The COVID-19 landscape is rapidly changing and new information is being released daily. Samaritan encourages community members to visit the Centers for Disease Control and Prevention (CDC) and NYS Department of Health websites for the latest information.

Mandatory Face Masks Remain at all Samaritan Locations as directed by the Centers for Disease Control (CDC) Guidance

February 13, 2023 – Samaritan Health still enforces mandatory mask use in all of its facilities.  The New York State Department of Health announced that the state is no longer requiring mandatory face mask use in the healthcare setting (i.e., facilities or entities regulated under Articles 28, 36, and 40 of the Public Health Law), but also directed all facilities to operate under the Centers for Disease Control and Prevention’s (CDC) guidance.

Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic states that all personnel, regardless of COVID-19 vaccination status, in a healthcare setting should wear an appropriate face mask based on Community Transmission Levels, not on COVID-19 Community Levels. Today, Jefferson County Transmission Levels are listed on the CDC website as HIGH.

According to the CDC, when SARS-CoV-2 Community Transmission Levels are HIGH, source control (or face masks) is recommended for everyone in a healthcare setting when they are in areas of the healthcare facility where they could encounter patients. The above CDC recommendations apply to all patients, visitors, and vendors two years of age and older and can medically tolerate a face covering/mask.

Samaritan will continue to monitor the situation and determine its mandatory face mask use based on guidance while keeping patients, residents, visitors and staff as safe as possible while navigating the ever-changing guidance.