The Samaritan Experience
Our hope is that the moment you walk through our doors, you’ll feel it. The healing, the caring and the steadfast commitment to offering the absolute best and most current medical care possible. This is the Samaritan Experience.
It’s a healthcare experience where the comfort, safety and well-being of our patients and residents come first, always. Marked by healing environments, cutting-edge technology, new and expanded services, and physicians, nurses and employees who are dedicated to making the communities we serve stronger, healthier and better.
It’s what we do. It’s who we are. It’s what you can expect from Samaritan, each and every time. And it’s why you trust us to care for those you love.
Share Your Experience
Patient Testimonials allow you to send us a detailed message about your experience. You can tell us what you enjoyed about your care at Samaritan, which staff members were helpful to you, or what suggestions you have for how we can improve.
DAISY & BEE Awards
If a particular staff member made your care extra special, you can nominate that individual for a DAISY or BEE Award. The DAISY Award for Extraordinary Nurses® can be given to any member of Samaritan Medical Center’s nursing staff, and the BEE Award can be given to support personnel, such as transportation aides, unit assistants, unit clerks, housekeepers, nursing assistants or others.
Heart to Heart
Heart to Heart is the Samaritan Foundation’s Grateful Patient, Family & Friends Program. Make a gift in honor of a Samaritan caregiver, perhaps someone who went the extra mile to care for you or a loved one.
Submitting a Facebook recommendation is a quick and easy way to let us know about your experience, and it also shows your friends and family what they can expect when they come to Samaritan — high-quality, compassionate care.
By submitting a Google Review for Samaritan Medical Center or one of its clinics, you’ll be letting us know about your care experience and also helping others find high quality care in the North Country.
Healthgrades is a website that provides information about physicians, hospitals and health care providers across the country. Like Facebook and Google, you can also leave us a review on Healthgrades.
See What Others Have to Say
When you send your Samaritan Experience story to us, we may be interested in sharing it on our website, social media, or in other materials we send to our community. We’ll always ask your permission before sharing, and the decision is up to you. Click below to see a few stories we’ve shared already!