Corporate Compliance
Samaritan Health is committed to providing its patients with high-quality and caring medical services and ensuring these services are provided in accordance with the highest ethical, business, and legal standards. Samaritan Health’s Corporate Compliance Plan sets forth the steps Samaritan Health takes to achieve this goal.
Compliance Concerns Include:
- Theft on the units, break rooms, locker rooms
- Inappropriately accessing our Electronic Medical Records (EMR)
- Breach of patient confidentiality
- Suspected fraud, waste, or abuse, improper billing and claims submission
- Patient care concerns
- Improper surprise bills
- Password sharing
Compliance Concerns can be Reported as Follows:
- Samaritan’s Corporate Compliance Office can be reached at 315-779-5170 or
call the toll-free anonymous hotline at 1-877-740-7070 - Email the Corporate Compliance team at: compliance@shsny.com
- Submit a Corporate Compliance Concern Online
- Patient care issues and patient billing issues contact the Patient Relations Department.
- Patient confidentiality and HIPAA issues contact: Chief Compliance Officer at
315-779-5170 or email compliance@shsny.com. - Patient Insurance and Billing: Insurance Information: Patient Relations Department.
Compliance Related Notices:
- Your Rights and Protections Against Surprise Medical Bills
- Good Faith Estimate Notice
- Notice of Privacy Practice
- For a copy of our Compliance Program: Email compliance@shsny.com
Compliance Policies and Procedures:
- Compliance Code of Conduct
- Education and Training
- Non-intimidation Non-Retaliation Whistleblower
- Reporting a Compliance Concern and the Investigation and Response Process
- Enforcement of Standards
- Billing and Claims Submission; Medical Necessity
- Acceptance and or Solicitation of Gifts and Benefits
- Auditing and Monitoring Policy
- Identifying, Reporting, and Returning Overpayments
- Lobbying and Political Activity
- Corrective Action Policy
- Response to Government Investigation
- Investigation of Possible Billing Compliance Issues
- 2023 Corporate Compliance Plan