Corporate Compliance

Samaritan Health is committed to providing its patients with high-quality and caring medical services and ensuring these services are provided in accordance with the highest ethical, business, and legal standards.  Samaritan Health’s Corporate Compliance Plan sets forth the steps Samaritan Health takes to achieve this goal.  

Compliance Concerns Include:

• Theft on the units, break rooms, locker rooms
• Inappropriately accessing our Electronic Medical Records (EMR)
• Breach of patient confidentiality
• Suspected fraud, waste, or abuse, improper billing and claims submission
• Patient care concerns
• Improper surprise bills
• Password sharing

Compliance Concerns can be Reported as Follows:

• Samaritan’s Corporate Compliance Office can be reached at 315-779-5170 or
  call the toll-free anonymous hotline at 1-877-740-7070
• Email the Corportate Compliance team at: compliance@shsny.com
• Submit a Corporate Compliance Concern Online
• Patient care issues and patient billing issues contact the Patient Relations Department.
• Patient confidentiality and HIPAA issues contact: Chief Compliance Officer at
  315-779-5170 or email compliance@shsny.com.
• Patient Insurance and Billing: Insurance Information:  Patient Relations Department.

Compliance Related Notices:

• Your Rights and Protections Against Surprise Medical Bills
• Notice of Privacy Practice
• For our Whistleblower Protection Policy
• For a copy of our Compliance Program: Email compliance@shsny.com