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Samaritan COVID-19 Visitor Restrictions

Updated August 25, 2021

In an effort to protect our patients, families, visitors, and staff against the spread of infection and in the accordance with New York State Department of Health (NYSDOH) guidance, Samaritan Medical Center has implemented the following visitation and support person policy effective Monday, August 23, 2021.

While we understand the difficulty and emotional duress loved ones and other support persons may face when not able to visit the hospital, these restrictions in place to protect our patients, staff, visitors and our community from COVID-19 infection.

General Visitation Guidelines

If any of these requirements are not met the visitor or support person will be asked to leave.

  • Visitors and support persons should refrain from coming to our facilities if they are ill.
  • All visitors and support persons must be 12 years of age or older. Visitors under the age of 18, must be accompanied by a parent or guardian.
  • Visitors and support persons will be provided with a face mask upon entry to the facility and must wear the mask properly at all times while inside the facility.
    • If a person refuses to properly wear a face mask, they will be asked to leave the facility immediately.
  • Visitors and support persons should self-screen for illness before arriving at Samaritan and before accessing patient care areas.
  • If you have been in contact with someone with COVID-19 or have symptoms of COVID-19 within the past 14 days, please do not visit our facilities.
  • Visitors and support persons must not be on quarantine or isolation for COVID-19 infection or exposure.
  • All visitors and support persons are required to comply with our screening checkpoint procedures.
    • Visitors and support persons will be asked screening questions and have their temperature taken upon arrival.
    • If you are unable to comply, you will not be permitted in our facilities.
  • Visitors and support persons will need to wear their visitor ID badge or band so it is visible to staff.
  • Visitors and support persons must stay in the patient’s room, or designated waiting area identified by staff, unless otherwise directed by staff.
  • Visitors and support persons cannot accompany patients to tests outside of their room.
  • All visitors and support persons must practice social distancing and stay at least six (6) feet away from others while in the facility.
  • Visitors and support persons should wash their hands frequently with soap and water or use alcohol-based hand sanitizer.

If any of these requirements are not met, the visitor or support person will be asked to leave.

Below are the Visitation Guidelines based upon patient groups:

  • Hospital Inpatients Close
    • No visitors at this time with the following exceptions:
      • Patients with intellectual and/or developmental disabilities or cognitive impairment may have one support person with them at all times.
        • Entry will be through the Rotunda entrance.
      • End of Life Patients
        • Patients that are determined to be imminently dying by the physician, nurse, and supervisor team may have 2 persons with them at all times.
  • Obstetrics Close
    • Two (2) designated support persons per patient are permitted.
    • Support persons may accompany the patient throughout labor, delivery, and the immediate postpartum period, including recovery until discharge to home.
    • The support persons should be prepared to stay with the mother for long periods of time, assuring they have essential items such as clothing, medications, etc.
    • Support persons may leave and return once a day.
    • The Car-Freshner Center for Women and Children’s entrance on Sherman and Pratt Street will be used for exiting and returning.
    • Support persons will be screened upon re-entry each time.
  • Pediatric Patients / Neonatal Intensive Care Close
    • Two (2) designated support persons may be present together.
    • Support persons may leave and return once a day.
    • The Car-Freshner Center for Women and Children’s entrance on Sherman and Pratt Street will be used for exiting and returning.
    • Support persons will be screened upon re-entry each time.
  • Surgical Services Patients Close
    • Only patient will be allowed, no support persons at this time.
      • For pediatric patients only one support person will be able to be with the patient during pre-op and post-op periods.
    • All surgical services patients should enter through the Main entrance of the hospital on Washington St.
    • Support person will be provided a cell number they are welcome to call for general updates.
    • When the patient is ready for discharge, the support person and patient will be provided the discharge instructions upon leaving the building/via phone.
  • Patients with intellectual and/or developmental disabilities (I/DD), and patients with cognitive impairments including dementia Close
    • One (1) designated support person may remain with the patient through their hospitalization.
    • These support persons must enter and exit through the Rotunda entrance.
  • Outpatient procedures, lab, radiology, or rehabilitation Close
    • No support persons at this time with the following exceptions:
      • Patients under the age of 21 may have one parent/guardian as an essential support person unless extenuating circumstances exist.
      • Patients with intellectual and/or developmental disabilities or cognitive impairment may have one support person.
  • Outpatient appointments at all Samaritan clinics Close
    • No support persons at this time with the following exceptions:
      • Patients under the age of 21 may have one parent/guardian as an essential support person unless extenuating circumstances exist.
      • Patients with intellectual and/or developmental disabilities or cognitive impairment
  • Samaritan Summit Village and Samaritan Keep Home Close
    • Limited visitation at Samaritan Keep Home and Samaritan Summit Village depends on the latest test results at each facility. Please click here for updates.

Hospital Inpatients

  • No visitors at this time with the following exceptions:
    • Patients with intellectual and/or developmental disabilities or cognitive impairment may have one support person with them at all times.
      • Entry will be through the Rotunda entrance.
    • End of Life Patients
      • Patients that are determined to be imminently dying by the physician, nurse, and supervisor team may have 2 persons with them at all times.

Obstetric Patients:

  • Two (2) designated support persons per patient are permitted.
  • Support persons may accompany the patient throughout labor, delivery, and the immediate postpartum period, including recovery until discharge to home.
  • The support persons should be prepared to stay with the mother for long periods of time, assuring they have essential items such as clothing, medications, etc.
  • Support persons may leave and return once a day.
  • The Car-Freshner Center for Women and Children’s entrance on Sherman and Pratt Street will be used for exiting and returning.
  • Support persons will be screened upon re-entry each time.

Pediatric Patients / Neonatal Intensive Care:

  • Two (2) designated support persons may be present together.
  • Support persons may leave and return once a day.
  • The Car-Freshner Center for Women and Children’s entrance on Sherman and Pratt Street will be used for exiting and returning.
  • Support persons will be screened upon re-entry each time.

Surgical Services Patients:

  • Only patient will be allowed, no support persons at this time.
    • For pediatric patients only one support person will be able to be with the patient during pre-op and post-op periods.
  • All surgical services patients should enter through the Main entrance of the hospital on Washington St.
  • Support person will be provided a cell number they are welcome to call for general updates.
  • When the patient is ready for discharge, the support person and patient will be provided the discharge instructions upon leaving the building/via phone.

Patients with intellectual and/or developmental disabilities (I/DD), and patients with cognitive impairments including dementia:

  • One (1) designated support person may remain with the patient through their hospitalization.
  • These support persons must enter and exit through the Rotunda entrance.

Emergency Department Patients:

  • No support persons at this time with the following exceptions:
    • Patients under the age of 21 may have one parent/guardian as an essential support person unless extenuating circumstances exist.
    • Patients with a LVAD (Left Ventricular Assistive Device) will be allowed to have one support person with them immediately upon arrival.
    • Patients with intellectual and/or developmental disabilities, cognitive impairments.

Patients undergoing outpatient procedures, lab, radiology, or rehabilitation

  • No support persons at this time with the following exceptions:
    • Patients under the age of 21 may have one parent/guardian as an essential support person unless extenuating circumstances exist.
    • Patients with intellectual and/or developmental disabilities or cognitive impairment may have one support person.

Outpatient appointments at all Samaritan clinics

  • No support persons at this time with the following exceptions:
    • Patients under the age of 21 may have one parent/guardian as an essential support person unless extenuating circumstances exist.
    • Patients with intellectual and/or developmental disabilities or cognitive impairment

Samaritan Summit Village and Samaritan Keep Home

  • Limited visitation at Samaritan Keep Home and Samaritan Summit Village depends on the latest test results at each facility. Please click here for updates.

We thank you for your cooperation and support as we look out for the safety of our patients, staff and community.

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