For more information about the Novel Coronavirus (COVID-19), please click here.
If you have questions or concerns COVID-19, please call Samaritan's Resource Line at 315-755-3100, 7 a.m. - 11 p.m. 7 days a week.


Samaritan Under Visitor Restrictions

The Samaritan Health System is currently under visitor restrictions. These restrictions are in compliance with the New York State Department of Health as a precaution to prevent the spread of Novel Coronavirus (COVID-19).

Restrictions: Samaritan Medical Center

Anyone who enters Samaritan Medical Center must complete a COVID-19 screening. In addition to having a temperature taken, all who enter will be asked the following questions:

  • Have you been quarantined for COVID-19 (mandatory or precautionary)?
  • Have you had contact with a person who has tested positive for COVID-19?
  • Do you have any of the following symptoms?
    • Fever (100 degrees F or greater)
    • Cough
    • Difficulty breathing

Routine visiting will be suspended at Samaritan Medical Center until the transmission of COVID-19 is no longer a threat to our patients, staff and community. Visitors who pass the screening process will be allowed in based on the exception list outlined below.

  • Obstetric patients:
    • Limit one (1) partner or support person for a patient in labor
    • Must remain in the patient room at all times for the duration of the hospital stay.
    • Click here for more information.
  • Patients who are under the age of 18:
    • Limit one (1) parent or guardian
    • Must remain in the patient room at all times for the duration of the hospital stay.
  • Nursery/Neonatal Intensive Care Unit:
    • Birth parent(s) – both will receive identification bands
    • Must remain in the patient room at all times for the duration of the visit.
  • Imminent Death:
    • Limit two (2) family members at bedside
    • Must remain in the patient room at all times for the duration of the stay.
  • Patients who have an appointment at Samaritan laboratory, radiology or are visiting the Emergency Department may have 1 person with them if this person is essential to the care of the patient.
  • No visitors will be allowed in rooms of COVID-19 Persons Under Investigation (PUIs) or COVID-19 positive patients (unless at end of life).
  • No other visitors will be allowed in the medical center at this time (this includes family members visiting staff).
    • Any exceptions to this policy must be cleared by the Administrator On Call.
  • Entrance will be limited to ensure appropriate screening can occur for the visitors in the exception list.
  • All outside deliveries will be suspended during this time (examples – food/flowers)
  • Cafeteria use is for Samaritan employees only.

Restrictions: Samaritan Summit Village and Samaritan Keep Home

All visitors are restricted from entering Samaritan Summit Village and Samaritan Keep Home. Non-essential appointments will be rescheduled and activities will be held only on floors and limited in size.

We are asking that all outings with friends and families be postponed until further notice. During this time, please consider using the phone, email, or video chat to communicate with your loved ones. We take these extra precautions, as many other organizations have, in hopes they will stop the spread of illness.

We appreciate your understanding and patience at this time. If you have any further questions, please call 315-782-6800 or 315-782-7022. Thank you.

Restrictions: All Outpatient Services

(Including same-day surgeries, infusions, imaging, lab work, etc.)
  • Limit one (1) support person per patient at appointments. Support person must wait in car unless he/she is needed to participate in care.

We thank you for your cooperation and support as we look out for the safety of our patients, staff and community.