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Samaritan Under Visitor Restrictions

Published on: March 5, 2020

The Samaritan Health System is currently under visitor restrictions. These restrictions are in compliance with the New York State Department of Health as a precaution to prevent the spread of Novel Coronavirus (COVID-19).

Restrictions: Samaritan Medical Center

Routine visiting will be suspended at Samaritan Medical Center until the transmission of COVID-19 is no longer a threat to our patients, staff and community.

Inpatient visitors will be allowed to visit based on the guidelines outlined below. At entry, all visitors will be asked exposure-related questions and have their temperature taken; they will also be expected to sanitize their hands and properly wear a face mask. All visitors must enter through the Rotunda entrance, with minimal exceptions as noted below.

  • Visiting hours will be from 2:00 p.m. until 6:00 p.m. each day
  • Only one visitor at a time is allowed at the bedside
  • Only visitors over the age of 18 are allowed
  • Visitors must enter through the Rotunda entrance, located in the connector between the hospital and Samaritan Keep Home (click for map), and be checked in
  • Visitors must exit through the Rotunda area by 6:00 p.m., when visiting hours end. They must check out with the staff at the door.
  • Visitors must be prepared to show ID, must wear a face mask, and must be prepared to be screened
    • Visitors will not be allowed into the building if they have a fever, symptoms or have had significant exposure, such as travel to high-risk areas within the last 14 days.
  • Visitors will be asked to visibly wear the visitor ID name tag provided at entry
  • Visitors must keep their masks on at all times, practice meticulous hand hygiene, and stay in the room of the person that they are visiting.

Obstetric inpatients:

  • One partner (support person) and/or doula is allowed per patient in active labor and may stay throughout labor, delivery, and the immediate postpartum period, including recovery. The support person and doula are the only guests allowed to be present during the patient’s care.
  • These visitors must enter through the Car-Freshner Center for Women and Children entrance (on Sherman St.)

Patients under the age of 18:

  • One parent or guardian essential to patient care may enter for any surgical visit, outpatient visit, emergency department visit or hospitalization.
  • During a hospitalization, two support people may be delegated, but only one may be present at a time.

Nursery/Neonatal Intensive Care Unit patients:

  • Both birth parent(s) may enter – both will receive identification bands and must remain in the patient room at all times for the duration of the visit.
  • Visitors must enter through the Rotunda entrance.

End-of-life patients

  • One family member and/or legal or pastoral representative is allowed at the bedside.
  • Two support people may be delegated, but only one at a time may enter.
  • Visitors must enter through the Rotunda entrance.

Patients who are coming to the hospital for laboratory, rehabilitation services, radiology or the emergency department cannot have a visitor present unless they meet the following criteria:

  • The patient requires a support person due to an intellectual and/or developmental disability (I/DD) or a cognitive impairment, including dementia.
  • The patient is under the age of 18.

Surgical patients are not able to have visitors; they must enter through Main entrance and their support person will be kept in close communication throughout their procedure.

No visitors will be allowed in rooms of COVID-19 Persons Under Investigation (PUIs) or COVID-19 positive patients, unless at end-of-life.

No other visitors will be allowed at Samaritan Medical Center at this time.

Restrictions: Samaritan Summit Village and Samaritan Keep Home

  • Limited visitation is currently allowed at Samaritan Summit Village. Please click here for details.
  • All visitors are restricted from entering Samaritan Keep Home. Non-essential appointments will be rescheduled and activities will be held only on floors and limited in size. We are asking that all outings with friends and families be postponed until further notice. During this time, please consider using the phone, email, or video chat to communicate with your loved ones. We take these extra precautions, as many other organizations have, in hopes they will stop the spread of illness.

We appreciate your understanding and patience at this time. If you have any further questions, please call 315-782-6800 or 315-782-7022. Thank you.

We thank you for your cooperation and support as we look out for the safety of our patients, staff and community.