Samaritan Health (All Locations) to Require Facemasks as of January 19, 2024

WATERTOWN, NY – There is an uptick in COVID-19, influenza, and other respiratory illnesses throughout the state. Following a recommendation by the New York State Department of Health, all Samaritan Health locations will now require facemasks in all patient care areas and public spaces within Samaritan facilities. 

This new designation of masks-required impacts Samaritan’s outpatient locations including specialty clinics, family health centers or lab and imaging locations. The Medical Center, Walker Center for Cancer Care, Emergency Department, and our long term care facilities remain masked, too.

Thank you for your patience as we try to minimize the spread of COVID-19, influenza, and other respiratory illnesses and keep our patients, residents, visitors, and staff protected.

We will reevaluate the need for masking as positivity decreases in our community. Any further updates to this change will be added to samaritanhealth.com/news.

At Samaritan, making a difference is the job

web banner. Care for our community and your career.

According to the U.S. Chamber of Commerce, individuals are now changing jobs — or more appropriately, careers and industries — more than ever before.

Among their top reasons for switching are pursuit of a more suitable work-life balance; scheduling to better accommodate a modern world; and most importantly, the need to be part of a positive workplace culture where they feel they’re making a difference in people’s lives.

Thankfully, those at Samaritan understand this impact and appreciate the chance to be a significant part of people’s lives, every day.

“Samaritan was originally founded as a place to care for our neighbors,” says Tom Carman, president and CEO of Samaritan. “Nearly 150 years later, caring is at the heart of everything we do. Our staff feel this, and it makes work a welcoming and rewarding experience for all of us.”

Nestled within the natural beauty of Northern New York, Samaritan offers dedicated candidates rewarding career opportunities, excellent benefits and professional development, and the ability to make a real difference in healthcare throughout our surrounding communities.

Vicky Steen, a 50-year employee of the Samaritan Keep Home, said, “My favorite part of my job is that I met so many amazing staff members I also work with an awesome group of girls within my department I love to put smiles upon the residents faces and they make my day as well. It’s just a great place to work.”

Opportunities across different departments

No matter the position—from registered nurse to certified nursing assistants to environmental services or office support—everyone’s job is critical to the care of Samaritan’s patients and residents. Bound by a common set of values known as HEART (honest, empathetic, accountable, respectful, and trustworthy) values employees are dedicated, enthusiastic and truly care about making a difference—and are surrounded by others who feel the exact same way. This common focus helps to create a great place to work and practice. Our patients and residents needs drive every decision.

Candice Matthews, a 19-year employee of Samaritan Medical Center, said, “What I love about my job is everything. I love interacting with patients. I love interacting with staff. I love seeing new things and every day you learn something new or meet someone new.”

Together, they’re supported by an organization whose ongoing strategic planning drives Samaritan forward, sets the tone for future growth and development, and offers stable, market rate paying jobs with guaranteed hours —all while providing a high quality of care for the community.

“We’re looking for employees who not only want to contribute to Samaritan’s growth, but grow with us,” says Cynthia Cassell, nursing recruiter for Samaritan. “This is a place of collaboration, driven by a team togetherness that translates across all departments. People love to be a part of this, even in the bustling world of healthcare.”

Supported by superior benefits

Samaritan and its affiliates offer a robust and competitive benefits package to its employees. These packages are the finest among Northern New York businesses; and with their combination of sign-on bonuses, tuition reimbursement, comprehensive health insurance, retirement support, paid time off (PTO) and community discount programs, each are a clear reflection of how much Samaritan cares about its employees, their health and their families.

“Each benefits package was developed with our employees in mind and how best to support them both inside and outside of work,” says Chris Rowe, executive director of human resources at Samaritan. “Our caregivers are what make our care exceptional, and their well-being means everything.”

Benefits available to employees at Samaritan include:

  • Medical, dental, vision and life insurance
  • Short-term and long-term disability
  • 401(k) retirement benefit + employer match
  • RN, LPN, tech retirement
  • Long-term sick time
  • Employee fitness rebate
  • Quit for Life smoking cessation
  • Aflac cancer coverage
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Select Loan forgiveness
  • QuickCharge (payroll deduction for on campus purchasing)

Encouraged to develop

Samaritan is proud to invest in the future of its employees by providing financial assistance and professional guidance to individuals interested in enhancing job knowledge or developing skills that foster growth in healthcare careers.

“One of the best ways we can support our employees is by encouraging their development,” says Rowe. “The more they can grow in their careers, the more they can accomplish for themselves, their families and our entire community. There are countless stories of employees that started in dietary and are now RNs and other roles.  We helped them achieve their career goals.”

Some of the ways Samaritan helps its employees develop—and make an even bigger difference—include the following:

  • Tuition assistance or reimbursement – Some employees are eligible for tuition assistance or reimbursement. There are various requirements and each case may differ. Potential employees or current employees are encouraged to contact Human Resources to see if there are options available to them.
  • Excellence through Collaboration Education and Leadership EXCEL Program – This program is designed to cultivate promising leaders within Samaritan who create and promote an engaged workforce and a culture of excellence; and focuses on such leadership competencies as delegating responsibility, communicating with impact, and building organizational talent. Upon completion, learning to leading the Samaritan Way will enable leaders to learn practical leadership skills; provide opportunities for personal and professional growth and development; and much more.

Interested in joining our Samaritan team? If so, learn about career opportunities at  https://samaritanhealth.com/careers/careers-education/ or call (315) 779-5236.

Samaritan Receives Jefferson County Nonprofit COVID Recovery Grant

Watertown, NY – In October, Samaritan Medical Center received an award notification for $150,000 from the Jefferson County Nonprofit COVID Recovery Program stewarded by the Northern New York Community Foundation.  The program was made possible through $1 million in funding that county officials have allocated from the American Rescue Plan Act (ARPA) to help nonprofits recover and respond to the negative impacts resulting from the coronavirus pandemic.

This grant aims to support organizations heavily impacted by the pandemic’s repercussions on local nonprofits. Samaritan’s expenditure on contractors soared to historic spending levels from 2019 to 2022, and the award significantly boosts Samaritan’s efforts to recoup losses from the rise in traveling nurse contracts executed during the height of the COVID-19 pandemic.

With the recovery funds, Samaritan will invest in nursing scholarship programs, and will address and alleviate the staffing crisis by hiring a clinical educator, and nurse recruiter. Collaborations with local partners are also in the works, intending to establish growth pathways in local healthcare to increase recruitment and retention efforts. These strategies not only aim to reduce the hospital’s reliance on high-cost contracted travelers but also ensure that the North Country community continues to receive quality healthcare without disruptions.

Samaritan extends its sincere thanks to both our Jefferson County governing officials and to the Northern New York Community Foundation for its role in stewarding this vital federal grant funding. Samaritan looks forward to sharing with the community the positive effects this grant funding will have on the Samaritan Health System and overall care for the community.

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Early Screenings and Advanced Procedures Lead Samaritan’s Lung Care

According to the American Cancer Society, more people die of lung cancer per year than those from breast, colon, and prostate cancers combined. 

Concerning diagnoses, final estimates for new lung cancer cases in the U.S. hover around 234K by the end of 2023, but note: there is good news with these numbers. Over the past five years, annual case counts have decreased. This means individuals are staying away from things that negatively affect their lung care and are pursuing ways to stay healthy—and breathe a little easier.  

At Samaritan, our team of board-certified pulmonologists offers comprehensive pulmonary care to provide the best prevention, detection, treatment, and rehabilitation services for patients throughout our area of New York State.  

“We’re very proud of lung care services consistently ranked as the best in the region,” says Dr. Aaliya Burza, specializing in Pulmonology and Critical Care. “Our wide range of care can meet a variety of different needs and, in many cases, address breathing issues before it’s too late.” 

Whether you or a loved one is struggling with symptoms of lung cancer or seeking relief from other pulmonary-associated conditions like asthma, sleep apnea, and more, Samaritan is proud to offer advanced procedures and programs that help detect and treat all issues of concern, led by credentialed pulmonologists who can care for you close to home. 

Here are some ways we do it: 

Screen early 

Early detection is a proven, successful strategy for fighting many forms of cancer. That’s why Samaritan Medical Center’s developed its Early Lung Cancer Screening Program, which offers a low-dose computed tomography (CT) screening for people at high risk for lung cancer. Because lung cancer has no symptoms in its early stages, more than 85 percent of men and women diagnosed with lung cancer today are diagnosed in a late stage, after symptoms occur and when there is very little chance of cure. 

But with Samaritan’s early screening steps, everyone has a chance. 

“We encourage all patients concerned about their lung health to get screened,” says Maria Pascolini, Samaritan’s director of Radiology. “A CT scan can find 85 percent of lung cancers in their earliest, most curable stage, allowing for treatment and the possibility of eventual recovery.”  

Individuals who may benefit from the Early Lung Cancer Screening Program are current or former smokers between the ages of 55-74 and a 30-pack-a-year smoker; or over the age of 50, a 20-pack-a-year smoker, and have one other risk factor for lung cancer. 

Cutting-edge bronchoscopy treatments 

A bronchoscopy is a procedure that allows doctors to look inside your lungs’ airways (called the bronchi and bronchioles) and find the cause of a lung problem, including such things as bleeding, blockage, infection, or the existence of a tumor. 

At Samaritan, we use different types of state-of-the-art bronchoscopy treatments, depending on the needs of the patient. A technologically advanced robotic bronchoscopy can be used to view the inside of lungs, obtain tissue samples for biopsy, and, through the use of Auris Health’s Monarch™ Platform, we can typically provide an earlier and more accurate diagnosis of small and hard-to-reach nodules in the periphery of the lung. 

Samaritan is the first hospital in Central New York and the North Country to invest in this new technology, and one of only two sites in the entire state to utilize the platform. This provides the region’s patients with next-generation care for the health concerns of today. 

“It’s essential that we invest in these tools to provide the best outcomes for our patients,” says Eva Edwards, Samaritan’s director of Oncology. “This allows for early intervention, and in turn, saves more lives. 

In addition to its robotic bronchoscopy, Samaritan can also perform an electromagnetic navigation bronchoscopy (or ENB), which combines specialized endoscopic tools and technology with traditional bronchoscopy to provide computer-driven guidance, based on a patient’s CT scan. The tools extend much further into the lungs than standard bronchoscopes, which enables a safe way for physicians to reach more lung tissue for a more accurate diagnosis. 

Endobronchial ultrasound 

For those who have lung concerns that do not require bronchoscopy treatments, Samaritan offers other, less invasive options to help diagnose issues. An endobronchial ultrasound (EBUS) uses real-time ultrasound to identify and sample small abnormalities within your lungs without having to perform surgery. The EBUS system also makes biopsies safer and more accurate than conventional methods, all while providing necessary peace of mind for Samaritan patients.  

“It’s all about pursuing the most suitable way to find a solution,” says Edwards. “Patients come here for us to care for them. We’re committed to providing care and helping each patient to enjoy a healthy life.”   

To learn more about Samaritan and its Lung Care capabilities, visit https://samaritanhealth.com/service/lung-care/.  

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Excellus BCBS Awards Hospitals $28 Million for Quality Improvements

Watertown, NY – Samaritan was among eight Utica/Rome/North Country Region hospitals awarded quality improvement payments from Excellus BlueCross BlueShield as part of their 2022 Hospital Performance Incentive Program.  

Samaritan is appreciative of the support from Excellus BCBS to ensure high quality healthcare in our community.  

The full Excellus BCBS press release can be found here: https://news.excellusbcbs.com/news/article?articleId=36710621&classPK=475619988

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Samaritan’s Pilot Emergency Nurse Residency Program sees Success with recent Graduate

Watertown, NY – On September 14, Sarah Wallace, RN, was the first to complete the Samaritan Medical Center Emergency Nurse Residency Program. 

“The main reason for my participation in the Emergency Nurse Residency Program stems from the love for emergency medicine I developed when I was a patient care assistant,” Sarah said. “The staff that is/was there helped to form my interest in Nursing and encouraged me to pursue the field. From providers to ancillary staff, I was able to learn something from someone each day that I was at work.”

In 2022, Samaritan’s nursing leadership created the Emergency Nurse Residency Program upon recognizing the dire need for front-line emergency nurses while solving the time gap of one year of experience required by New York State before a graduate nurse can work in emergency care.

Samaritan’s program offers a curriculum tailored to meet fundamental needs for well-rounded knowledge and a broad skill set of nurses who are passionate about critical care.

Picture here: Kim Smith, director of Nursing Critical Care at Samaritan, and Sarah Wallace, RN.

Sarah added, “I believe that this program is a great program to help new nurses explore emergency medicine while encompassing other departments. This aids in strengthening the community within Samaritan by having the residences go on rotations to each floor.”

New graduate nurses are navigated through Samaritan’s nursing recruitment team to the residency program, and they do not need to be licensed as a Registered Nurse before they apply.

“We are encouraged with Sarah’s graduation that we have developed a program that will help us train and retain RNs in the Emergency Department, this is our long-term goal,” said Jacqueline Dawe, vice president of patient care services and chief nursing officer, Samaritan Medical Center. “Currently we have another seven students at various stages in the program and we look forward to accepting new nurses as they apply. We also plan to expand our nursing residency in more areas. These programs work.”

While in the program, the new graduate nurses are exposed to all the areas and departments in the hospital, from the medical/surgical floors to labor and delivery, pediatrics, and behavioral health to the daily assignments and responsibilities in the emergency department. 

Graduate nurses, or nurses who will soon graduate, are encouraged to call our nursing recruitment team at 315-779-5236. New nurses to Samaritan may be eligible for a variety of sign-on bonuses and benefits including loan and relocation assistance.

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Samaritan Summit Village Assisted Living Receives New York State EQUAL Grant

Watertown, NY – Samaritan Summit Village Assisted Living received a $21,000 grant through New York State’s EQUAL (Enhancing the Quality of Adult Living) program.

The purpose of this specialty program is to enhance both residents’ quality of care and life experience in Adult Care Facilities (ACFs). This grant allowed the Assisted Living team to purchase numerous items that will enhance residents’ lives with entertainment, physical exercise, enjoying the outdoors, and more. Items such as six large smart televisions, a bocce ball set, six weather-resistant benches, three octagon-shaped picnic tables, a music system for each floor to enjoy, exercise equipment for each floor that allows the residents to work their arms and legs while sitting for strength building, boxing balls for coordination, craft supplies, and Christmas lighting.

Assisted Living Administrator Neva Bossard said, “We discussed residents’ wants and needs through our resident council. We are excited for the new leisure improvements.”

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About Assisted Living at Samaritan Summit Village: With 120 beds, our caregivers assist with daily chores, planning exciting group activities, managing and providing medicine, and so much more. We’re here to help make living easier at a reasonable cost. The services needed by residents may vary widely, but the goal of our care is always the same: helping seniors to live exceptionally.

Experience Assisted Living at Samaritan Summit Village through our virtual tour: https://youtu.be/EOrA3ti9Llk

Samaritan Celebrates its January 2023 BEE Award Recipient

Watertown, NY – Samaritan Medical Center is pleased to announce its BEE Award recipient for January 2023. The BEE Award honors other outstanding staff members who support patient care, both at the hospital and all outpatient clinics.

Allen Gray, screening and visitation specialist at Samaritan Medical Center, received the BEE Award.

Gray was nominated by a grateful patient with the following excerpt from their nomination:

Allen Gray, screening and visitation specialist

“This man was so kind to me and truly made a difference in the toughest time in my life… I just want him to know how much that means to me.”

Of significance, Gray has been nominated on multiple occasions by patients and co-workers who echo sentiments of his compassion and kindness as they are registering for services.

Gray was presented with a certificate, a BEE Award pin, and a gift bag with other tokens of gratitude.

To make a nomination or to learn more about the Samaritan BEE Awards, visit www.samaritanhealth.com/daisy-bee.



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About Samaritan Medical Center
Samaritan Medical Center (Watertown, New York) is a 290-bed not-for-profit community medical center, offering a full spectrum of inpatient and outpatient healthcare services. From primary and emergency care to highly specialized medical and surgical services, such as cancer treatment, neonatal intensive care, behavioral health and addiction services, and imaging services, Samaritan Medical Center and its team of healthcare professionals proudly serves the medical needs of our civilian and military community. Quality, compassion, and safety are the basic principles by which exceptional care is delivered at Samaritan.

Community Information: Closings Due to Weather and Holiday Hours

December 30, 2022: Please be advised that Samaritan clinics and medical practices will be closed on January 2nd in observance of the Holiday. This includes all Family Health Centers – Adams, Cape Vincent, Clayton, Evans Mills, and Watertown-Plaza, and Services such as Dermatology, Pain, Gastroenterology, Urology, WoundCare, Orthopedics, Women’s Wellness and Breast Care, Behavioral Health, Rheumatology, and some Lab and X-Rays locations. 

Lab and x-ray services will be OPEN at Samaritan Medical Center, Registration entrance from 8 am to 4 pm.

COVID testing site will be OPEN on January 2nd. For more information about it, please click HERE.

Samaritan Medical Center is open 24/7. 

For emergency health situations, please call 911. 

We want to remind you not to drink and drive; don’t socialize if you are feeling sick or experiencing symptoms of COVID-19.  

December 26, 2022: Samaritan Clinics and Medical Practices will be closed in observance of Christmas. This includes all Family Health Centers – Adams, Cape Vincent, Clayton, Evans Mills, and Watertown-Plaza; and services such as Dermatology & Mohs, Pain Management, Gastroenterology, Urology, WoundCare, Orthopedics, Women’s Wellness and Breast Care, Behavioral Health, Lab and X-Rays, and Rheumatology.

Samaritan COVID Testing site is CLOSED today, December 26. Click here for more information: COVID Testing

Samaritan Medical Center is open 24/7.
For emergency health situations, please call 911.

December 24, 2022: Please be advised: Samaritan Medical Center’s Main Registration is closed today for all walk-in services.  We will open again for walk-in labs on Monday, December 26, at 8 a.m.

Patients who need a lab done stat, per their physician, should call 315-785-4131 when they arrive on campus, and a registrar will help them.

Please be advised of our Holiday Hours:


Samaritan Clinics and Medical Practices will be closed in observance of the Holiday Weekend. This includes all Family Health Centers – Adams, Cape Vincent, Clayton, Evans Mills, and Watertown-Plaza; and services such as Dermatology, Pain Management, Gastroenterology, Urology, WoundCare, Orthopedics, Women’s Wellness and Breast Care, Behavioral Health, Lab and X-Rays, and Rheumatology.

Samaritan COVID Testing site will be open on Monday December 26, and January 2nd. Click here for more information: COVID Testing

Samaritan Medical Center is open 24/7.
For emergency health situations, please call 911.

With the Holidays approaching, we want to remind you not to drink and drive; don’t socialize if you are feeling sick or experiencing symptoms of COVID-19; be mindful of portions, and enjoy the Holidays!

December 23, 2022: Due to weather conditions, the following are Samaritan Health updated hours for today, Friday, December 23, 2022.

CLOSED :
Samaritan Lab and X-Ray Services at Coffeen Street in Watertown, NY

CLOSING AT noon:

  • Adams Family Health Center
  • Clayton Family Health Center
  • LeRay Family Health Center
  • Watertown – Family Health Center
  • Women’s Wellness & Breast Care
  • Pain Clinic
  • General Surgery
  • Samaritan Orthopedics
  • Samaritan Rheumatology
  • Samaritan Plastic Surgery
  • Samaritan Pulmonology
  • Samaritan Dermatology & Mohs
  • Samaritan Gastroenterology
  • Samaritan ENT
  • Wound Care Services
  • Samaritan Urology

CLOSING AT 2 pm:

  • Walker Center for Cancer Care

Samaritan Outpatient Behavioral Health and Addiction Services will only offer telehealth appointments after noon.

Community Information: Closings Due to Weather

Watertown, NY – Please be advised that the following Samaritan clinics and offices will be closing at 2:00 pm on 11/18:

  • All Primary Care offices – Adams, Clayton, LeRay, and Watertown Plaza locations
  • Lab and Imaging centers – Watertown Plaza and Coffeen St. locations
  • Dermatology & Mohs Surgery
  • Ear, Nose, and Throat
  • Gastroenterology
  • General and Vascular Surgery
  • Orthopedics
  • Pain Management
  • Plastic Surgery
  • Pulmonology
  • Rheumatology
  • Urology
  • Women’s Wellness and Breast Care
  • Wound Care

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