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News

Samaritan Offices and Services Delayed Due to Power and Weather-related Issues – January 10-11, 2024

Published on: January 10, 2024

Update – Thursday, January 11, 2024, 6:52 a.m. –

Samaritan locations have had power restored and will see patients as scheduled:
Samaritan Medical Center (hospital – this includes the surgical services and all outpatient appointments), Walker Center for Cancer Care, Watertown Health and Wellness Plaza.  
Samaritan anticipates all services at all locations will be open today and if issues arise, Samaritan staff will contact scheduled patients. As always, the Emergency Department is open 24/7. Please visit our website for updates. Thank you for your patience as our community navigates this situation. 

Update – Thursday, January 11, 2024 5:32 a.m. –
Power has been restored at the Medical Center and the Walker Center for Cancer Care. All patient appointments and surgical and outpatient procedures will be as planned for the day.

Update 2:29 pm – The Health and Wellness Plaza lab and imaging services will be closing at 4:00 p.m. on January 10, 2024.

Many Samaritan locations are running on generator power at this time due to the weather and power loss. In order to assess the situation and prepare accordingly, we are delaying patient outpatient appointments at many offices and clinics until 9:00 a.m. today.  If you were scheduled for an appointment before 9:00 a.m. you will be contacted to reschedule.

This includes lab and imaging/radiology appointments.  Walk-in lab draws will be available at the main hospital. Patients may call the radiology scheduling team at 315-779-5200 with any questions.

All surgical and outpatient procedures at the hospital are also delayed until 9:00 a.m.  Patients have been attempted to be reached, but we encourage them to call Samaritan Surgical Services at 315-454-2311.

Updated notice for the Walker Center for Cancer Care, as of 10:59 a.m. on January 10, 2024: Walker Center for Cancer Care patients: We are experiencing further delays as the power has not been restored yet.  Please do not come in for your scheduled appointment until you are called by a team member.  Our phone systems are not fully operational, so please wait for a call from us.

(Original notice: The Walker Center for Cancer Care appointments and treatments are delayed until 10:00 a.m.  Patients will be contacted if they need to be.)

The Brain Injury Support Group meeting scheduled for January 10, 2024 is canceled.

There is a chance some offices may need to close for the day. Please check our website for further details.

If patients have any questions or concerns, please call the offices directly. We appreciate your patience during this weather-related event.

This does impact the following outpatient offices and clinics:
Cardiology, Dermatology, Ear, Nose and Throat, Gastroenterology, General Surgery, Orthopedics, Pulmonology, Pain Management, Plastic Surgery, all Primary Care offices (Adams, Clayton, Cape Vincent, LeRay, Watertown), Pulmonology, Rheumatology, SMART Clinic, Urology, Women’s Wellness and Breast Care, and the Wound Care Center. This includes the Health and Wellness Plaza in Watertown, Coffeen Street Lab/Imaging and all imaging and lab services at these locations.

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