If you have questions about COVID-19 or think you may have symptoms, please call 315-755-3100.
Quick Links: COVID-19 Homepage | COVID-19 Testing Information | COVID-19 Vaccine Information | Samaritan Visitation Policies


Samaritan Medical Center Working to Restore Computer System

Published on: July 29, 2020

Samaritan Medical Center took its computer system offline on Saturday, July 25, as a precautionary measure after identifying a potential security incident. Samaritan is conducting a full investigation to determine the exact nature and scope of the incident, and working to restore the system with the assistance of computer forensic professionals. We’re able to continue providing care for patients, though out of an abundance of caution have rescheduled a limited number of non-urgent patient procedures and appointments due to the outage.

Samaritan takes seriously the privacy and security of its patients’ and employees’ information. At this point in the investigation, there is no indication that any patient or employee information was involved. Samaritan’s telephone and fax lines are all working and patient communication is still active. We greatly appreciate our employees’ efforts and the community’s patience as we work to return to normal system operation. We can’t thank our dedicated staff enough for their commitment to the highest quality patient care as we continue our down-time procedures.