January 2024 OWL Award Recipients

OWL Awards January 2024 winners poster.

Watertown, NY – Samaritan Keep Home and Samaritan Summit Village are pleased to announce the OWL award recipients for January 2024, the first recipients of this new award. The outstanding workers in long term care (OWL) award recognizes exemplary staff who support the residents, their families, and the caregivers at our long term care facilities.

Diana Sharpe, fifth floor Certified Nursing Assistant (CNA) at the Keep Home, and Niah Perez, first floor skilled nursing unit clerk, at Summit Village, were nominated, and selected as winners by a committee.

A co-worker nominated Sharpe and an excerpt from the January OWL award nomination, read:

“Diana goes above and beyond for all our residents. She takes pride in the care she gives. She is so genuine and kind, not only towards our residents and their family members, but to our staff members as well. She orients our new CNAs and surpasses all expectations. She is one of the reasons why SKH has value to it.”

A director of nursing nominated Perez and an excerpt the January OWL award nomination, read:

“Niah’s main priority is residents overall care and experience. Her attention to detail is outstanding. Anytime you ask Niah for anything her answer is ‘I will get that done.’ She has a positive uplifting attitude that our residents love.”

For being recognized, the OWL recipients receive a certificate, special parking spot for a month, an owl pin, special banner recognition, badge buddy, and various treats.

The OWL award will continue to be presented at each Samaritan long term care facility throughout the year, and residents, families, or colleagues can submit nominations at any time. To nominate or learn more about the OWL award, visit www.samaritanhealth.com/daisy-bee.

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About Samaritan Keep Home

The Samaritan Keep Home is a 272-bed long term care facility connected to the Samaritan Medical Center campus in Watertown. This residential care facility provides a full range of skilled nursing assistance, rehabilitative therapies, and social and recreational activities. Our mission is to provide an atmosphere that allows our residents to thrive and remain socially active in all aspects of their lives.

About Samaritan Summit Village

At Samaritan Summit Village – Assisted Living and Skilled Nursing facilities – our team is committed to providing sophisticated senior living. Whether we’re assisting with daily chores or planning exciting group activities, we’re here to help make living easier, at a reasonable cost. The services needed by residents may vary widely, but the goal of our care is always the same: helping seniors to live exceptionally. With its amazing views, Samaritan Summitt Village overlooks Watertown, NY, and offers 120 assisted living beds, and 168 nursing home beds.

About The OWL Award

The owl is symbolic of intuition, protection, and wisdom. At Samaritan, we are all caregivers, including those who have committed to showing extraordinary compassionate care as a long term caregiver. We need each other to care for our community.

The OWL Award (Outstanding Workers in Long Term Care) was established in December 2023 and is awarded to a caregiver who has given their time and talent to the healthcare system and to our residents. The recipients have repeatedly gone above and beyond in their role to help our staff, and residents, to make our community thrive. They exemplify the HEART Values and take their role as a Samaritan Caregiver with pride.

The OWL Award complements our existing DAISY and BEE Awards for staff, and HIVE award for volunteers. Together we recognize the amazing caregivers of the Samaritan Health System and the culture we embrace.

Samaritan Auxiliary Hosts Grand Opening and Naming Celebration of Medical Center Coffee Shop

Members of the Samaritan Auxiliary board cut the inaugural ribbon for the new coffee shop: Sips

Watertown, New York – The Samaritan Auxiliary hosted a grand opening and naming celebration of its new coffee shop located inside the main entrance of the Samaritan Medical Center on February 1, 2024.

The original coffee shop location, across from the Auxiliary’s gift shop at the other end of the main lobby, was needed to construct additional rooms for the behavioral health unit in the emergency department. The behavioral health crisis has created a need for these extra beds, and this move will accommodate this provision.

A naming contest was held, and after receiving 109 suggestions from Samaritan Caregivers, the name “Sips by Samaritan Auxiliary,” submitted by Ashlee Bucy, retention resolution specialist, was selected by the Auxiliary Board of Directors. Additionally, it was announced at the grand opening event that the coffee shop now offers delicious baked goods from Chrissy Beanz and specialty coffee beans from local vendors.

President of the Auxiliary, Shawna Cutuli, said, “We were excited to see so many Samaritan Caregivers and community members attend the event. The coffee shop and gift shop in the Medical Center are open for all to enjoy, and we are proud to showcase local products and vendors.”

Auxiliary Board members pictured here, for the Sips by Samaritan Auxiliary ribbon cutting ceremony on February 1, 2024, from left, are Vice President Bethany Todd; Treasurer Kerry Young; Andrea Roden; President Shawna Cutuli; and Kady Hoistion.

Shawna added, “In addition to the Samaritan Auxiliary Board members, we were pleased with how many Auxiliary members were able to attend the event including Susan Johnson, Janet George, Lu Green, Cynthia Ahlheim, Ann Van Slyke, and Patti Schreck.”

In 2024, Samaritan Auxiliary, composed entirely of volunteers, is proudly celebrating its 128th anniversary as it continues to play a vital role in enhancing the quality of care in the Samaritan Health system through the work of the volunteers and financial support. The House of the Good Samaritan was founded in 1881, and in 1896 the Trustees of the Hospital invited a group of ladies to act as an Auxiliary to the Board of Trustees with Mrs. Goodale as the first Auxiliary President. In 1899 a new hospital was built on Washington St. at a cost of $48,500, and by 1900 the Auxiliary had 213 members, a treasury of $2,485 and at Christmas they purchased dinner for the 25 patients hospitalized at a cost of $25, and still had some money to spare.

Throughout its 128 years of volunteer service the Auxiliary has consistently dedicated its efforts to serving the needs of The House of the Good Samaritan – Samaritan Health as a major contributor of volunteer time and financial resources. Here are just a few of the highlights and contributions that the Auxiliary has made over the course of the 128 years:

• 1903 Twigs began as working subdivisions of the Auxiliary initially supplying the hospital with linens, dishes, equipment, special foods. During the Depression when need was great the Twigs and Auxiliary redecorated and refurbished hospital rooms. One of the last Twig branches on the Samaritan ‘tree’, The Balsam Twigs, had been active until just recently, making a donation that benefited the patients in the Inpatient Mental Health Unit and Acute Rehab Unit in 2023. The Laurel Twig’s, formed in 1987, largest fundraiser, Book Sales, raised about $72,000 between 2001 and 2010 under the leadership of Sue Peters. The Bent Twigs, established in 1947, had 17 members fundraising in 2010 led by Beverly Lamica.
• 1942 Volunteers staffed the Visitor’s Desk for the first time, and they continue to volunteer their time in the Auxiliary gift shops and other areas of the Samaritan System.
• 1954 Auxiliary Scholarships were awarded to student and graduate nurses and later expanded to all employees
• 1974 Auxiliary committed to a three-year project of underwriting $50,000 worth of equipment and furnishings for the new Maternity Wing
• 1979 Auxiliary undertook a three-year project to raise $75,000 for ultrasound equipment
• 1981 The “X-Rayted Follies”, a musical with singing and dancing by staff and community members, produced by the Auxiliary, raised $25,000 for the Cancer Treatment Center and Labor Room redecorating
• 1984 The Auxiliary to the House of the Good Samaritan was incorporated, then renamed in 1995 to Samaritan Auxiliary. The Auxiliary purchased $34,000 of equipment and gave 34,796 hours of volunteer time
• 1991 Auxiliary committed to a $250,000 pledge to the Capital Fund Drive for the new Maternity Unit. The “Rock-a-Bye Follies”, a musical performance led by a director from New York City and performed by local community members and staff at the Dulles State Office Building, raised $18,000
• 1992 The Auxiliary Gift Shop moved to a new location in the hospital and along with the SKH gift shop had profits of $50,000. The four year “Twig Challenge” was accepted by 12 active Twig groups to raise $500 each toward the Capital Fund Pledge, while the Auxiliary provided $10,000 toward Samaritan Keep Home’s renovations in the dining room.
• 1993-1994 Revenue to support the hospital was generated from the gift shops, Baby Photos, Sneaker and Jewelry Sales, cookbook sales, patient television services
• 1995 Renamed to ‘Samaritan Auxiliary’ with volunteer hours exceeding 50,000
• 1996 A $250,000 pledge to the Capital Fund Drive for the Maternity Unit was satisfied, with the Auxiliary as a lead donor; inaugural “Men’s Night in the Kitchen” fundraiser.
• 1997-2001 Pledged $300,000 as a lead donor to the new Cardiac Catheterization Lab; Donated artwork, carpeting, decorating, and equipment at Samaritan Medical Center and Samaritan Keep Home; Began the Uniform Sales and Bridge Marathon fundraisers
• 2002 Auxiliary participated in Samaritan Foundation’s new community event, “A North Country Festival of Trees” donating $5,000, two of the Twigs groups decorated trees and the Auxiliary provided volunteers for the event
• 2003 Auxiliary’s new community fundraiser “One Night, One Diamond” initiated at Ives Hill Retirement Community with 50 guests in attendance
• 2005 Auxiliary funded the playing of Brahms “Lullaby” on the loudspeaker throughout the hospital when a baby is born
• 2006 Auxiliary’s “One Night, One Diamond” event for the first time dedicated the proceeds to purchase equipment – this year targeting breast cancer and purchasing the Mammotome Breast Biopsy System and Neo-Probe Gamma Detection System
• 2007 – 2010 Auxiliary pledged $750,000 to the Advancing Healthcare- Close to Home Capital Campaign, and Starbucks coffee shop launched in SMC
• 2018 Auxiliary pledged $500,000 to Samaritan Foundation’s Capital Campaign to build the Walker Center for Cancer Care
• 2020 After a temporary closure in 2020 due to the COVID-19 pandemic, two of the Auxiliary Gift Shops at Samaritan Medical Center and Samaritan Summit Village and the Starbucks Coffee Shop in the Medical Center reopened slowly in 2021 despite the challenges. “One Night, One Diamond” was cancelled two weeks before the event in 2020, but due to the generosity of our sponsors and donors the Auxiliary presented a $96,344 check to Samaritan for the equipment necessary to perform Mohs Surgery for dermatology and another Optimum UV-Light due to the urgent COVID needs.
• 2021 – 2022 the virtual event “One Night, One Diamond” in 2021 raised $83,675 to Samaritan for PPE (Personal Protective Equipment), just one of the unexpected expenses brought on by the pandemic, and in 2022 the event raised $110,322 for the purchase of another ultraviolet disinfection device, as well as supporting the purchase of five Sleep Lab Diagnostic Systems for the Samaritan Sleep Center
• 2023 “One Night, One Diamond”, held again at The Commons on Fort Drum, proceeds purchased BioFire Modules for the Samaritan Laboratory and supported the purchase of the Hologic Breast PACS System with a check presentation to Samaritan totaling $87,661

The Auxiliary’s “One Night, One Diamond” event proceeds have purchased nearly a million dollars of capital equipment for Samaritan cancer patients, Smart IV pumps for pediatrics, non-invasive ventilators for newborns in the Neonatal Intensive Care Unit, equipment for the Emergency Room and Intensive Care Unit, equipment to perform Mohs Surgery for Dermatology, equipment to support Robotic Surgery, UV lights for disinfection, PPE for staff during the challenging time of the pandemic, and so much more.

The Auxiliary Scholarships that began in 1954 are still awarded each year. As part of its mission to support and enhance healthcare programs at Samaritan, in May of 2023 Samaritan Auxiliary Scholarships were awarded to two Samaritan employees who are furthering their education in healthcare. One recipient, Anna O’Neil, a Registered Nurse who is enrolled in the Bachelor of Science in Nursing Program at Chamberlain University with an expected completion date in 2025, recently progressed her career by becoming an assistant nurse manager in the Progressive Care and Intensive Care units at Samaritan Medical Center.

Samaritan Auxiliary is a 501(c)3 organization governed by a Board of Directors consisting of volunteers that continue the mission established in 1896. In its 128th year of service of raising money to purchase capital equipment, in addition fulfilling smaller requests through its continuous fundraising ventures, such as, the Auxiliary Gift Shops, Coffee Shop, as well as the Uniform and Purse sales throughout the year, additional needs are met through an application process to the Auxiliary Board each year. Some of the recent requests fulfilled were stuffed animals to children receiving care at Samaritan, coloring books, crayons, puzzles for patients, Watertown Daily Times newspaper subscriptions for patient use, Nee Doh Balls for that benefited the patients in the Inpatient Mental Health Unit and Acute Rehab Unit providing stress relief and help with motor skills, to name a few.

Over the course of the 128 years of the Auxiliary volunteers’ hard work and dedication, many millions of dollars have been given to Samaritan to enhance patient care and this continues today. The volunteers that work in the Samaritan Medical Center and Samaritan Summit Village gift shops provide many hours of dedicated service to help us achieve these goals.

The Auxiliary is always looking for new volunteers and welcome all who would like to share in their commitment of support to Samaritan Health. If interested in volunteering in the gift shops, please reach out to Amanda Bradbury, Manager of Volunteer Services at (315) 785-4479. Another way to support Samaritan Auxiliary is by becoming an Auxiliary member through dues. If you are interested in becoming an Auxiliary member or to make a donation, please consider an annual regular membership at $15, a senior membership at $5, or Lifetime Member status with a $200 donation online at Samaritan Auxiliary, or by mailing a check to Samaritan Auxiliary, Attn: Membership Chair, 830 Washington St., Watertown, NY 13601.

Samaritan Medical Center President/CEO Thomas H. Carman Elected Board Chair of the Healthcare Association of New York State (HANYS)

Samaritan Health President and CEO Thomas H. Carman portrait.

WATERTOWN, NY – Samaritan is proud to announce that Thomas H. Carman, president and CEO, has been elected as the 2024 board of trustees chair for the Healthcare Association of New York State (HANYS). Carman’s one-year term began on January 1, 2024.  This is a volunteer board position, which compliments his role as Samaritan’s CEO.

“As a CEO in a New York State rural community, I look forward to being the chairman of the HANYS board and bringing forward the issues and advocacy efforts that will encompass the entire state, with a greater understanding of what rural hospitals face,” Carman said. “I think my experience and perspective of what I have learned over my 40+ year career in healthcare will be beneficial to many, and I look forward to leading this board as we continue to navigate the challenges of healthcare in New York State.”

Thomas H. Carman
President & CEO
Samaritan Medical Center

Carman has served as Samaritan’s President and CEO since 2004. Prior to joining Samaritan, Carman was with Cortland Regional Medical Center from 1997 to 2004.  He earned a Bachelor’s degree in pharmacy from Massachusetts College of Pharmacy and a Master’s degree in business administration from Syracuse University. 

In addition to serving as HANYS 2024 board chair, Carman holds leadership roles with Fort Drum Regional Health Planning Organization, Vice Chair; Advocate Drum/Fort Drum Regional Liaison Organization, Past Chair; North Country Initiative, board member; Healthcare Partners of the North County, board member; Iroquois Healthcare Association, past chair; Greater Watertown-North Country Chamber of Commerce, board member; and Fellow of the American College of Healthcare Executives.

About HANYS

The Healthcare Association of New York State is New York’s statewide hospital and continuing care association, representing nonprofit and public hospitals, nursing homes, home care agencies and other healthcare organizations. HANYS is a nonprofit organization whose mission is to advance the health of individuals and communities by providing leadership, representation and service to healthcare providers and systems across the entire continuum of care.

At Samaritan, making a difference is the job

web banner. Care for our community and your career.

According to the U.S. Chamber of Commerce, individuals are now changing jobs — or more appropriately, careers and industries — more than ever before.

Among their top reasons for switching are pursuit of a more suitable work-life balance; scheduling to better accommodate a modern world; and most importantly, the need to be part of a positive workplace culture where they feel they’re making a difference in people’s lives.

Thankfully, those at Samaritan understand this impact and appreciate the chance to be a significant part of people’s lives, every day.

“Samaritan was originally founded as a place to care for our neighbors,” says Tom Carman, president and CEO of Samaritan. “Nearly 150 years later, caring is at the heart of everything we do. Our staff feel this, and it makes work a welcoming and rewarding experience for all of us.”

Nestled within the natural beauty of Northern New York, Samaritan offers dedicated candidates rewarding career opportunities, excellent benefits and professional development, and the ability to make a real difference in healthcare throughout our surrounding communities.

Vicky Steen, a 50-year employee of the Samaritan Keep Home, said, “My favorite part of my job is that I met so many amazing staff members I also work with an awesome group of girls within my department I love to put smiles upon the residents faces and they make my day as well. It’s just a great place to work.”

Opportunities across different departments

No matter the position—from registered nurse to certified nursing assistants to environmental services or office support—everyone’s job is critical to the care of Samaritan’s patients and residents. Bound by a common set of values known as HEART (honest, empathetic, accountable, respectful, and trustworthy) values employees are dedicated, enthusiastic and truly care about making a difference—and are surrounded by others who feel the exact same way. This common focus helps to create a great place to work and practice. Our patients and residents needs drive every decision.

Candice Matthews, a 19-year employee of Samaritan Medical Center, said, “What I love about my job is everything. I love interacting with patients. I love interacting with staff. I love seeing new things and every day you learn something new or meet someone new.”

Together, they’re supported by an organization whose ongoing strategic planning drives Samaritan forward, sets the tone for future growth and development, and offers stable, market rate paying jobs with guaranteed hours —all while providing a high quality of care for the community.

“We’re looking for employees who not only want to contribute to Samaritan’s growth, but grow with us,” says Cynthia Cassell, nursing recruiter for Samaritan. “This is a place of collaboration, driven by a team togetherness that translates across all departments. People love to be a part of this, even in the bustling world of healthcare.”

Supported by superior benefits

Samaritan and its affiliates offer a robust and competitive benefits package to its employees. These packages are the finest among Northern New York businesses; and with their combination of sign-on bonuses, tuition reimbursement, comprehensive health insurance, retirement support, paid time off (PTO) and community discount programs, each are a clear reflection of how much Samaritan cares about its employees, their health and their families.

“Each benefits package was developed with our employees in mind and how best to support them both inside and outside of work,” says Chris Rowe, executive director of human resources at Samaritan. “Our caregivers are what make our care exceptional, and their well-being means everything.”

Benefits available to employees at Samaritan include:

  • Medical, dental, vision and life insurance
  • Short-term and long-term disability
  • 401(k) retirement benefit + employer match
  • RN, LPN, tech retirement
  • Long-term sick time
  • Employee fitness rebate
  • Quit for Life smoking cessation
  • Aflac cancer coverage
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Select Loan forgiveness
  • QuickCharge (payroll deduction for on campus purchasing)

Encouraged to develop

Samaritan is proud to invest in the future of its employees by providing financial assistance and professional guidance to individuals interested in enhancing job knowledge or developing skills that foster growth in healthcare careers.

“One of the best ways we can support our employees is by encouraging their development,” says Rowe. “The more they can grow in their careers, the more they can accomplish for themselves, their families and our entire community. There are countless stories of employees that started in dietary and are now RNs and other roles.  We helped them achieve their career goals.”

Some of the ways Samaritan helps its employees develop—and make an even bigger difference—include the following:

  • Tuition assistance or reimbursement – Some employees are eligible for tuition assistance or reimbursement. There are various requirements and each case may differ. Potential employees or current employees are encouraged to contact Human Resources to see if there are options available to them.
  • Excellence through Collaboration Education and Leadership EXCEL Program – This program is designed to cultivate promising leaders within Samaritan who create and promote an engaged workforce and a culture of excellence; and focuses on such leadership competencies as delegating responsibility, communicating with impact, and building organizational talent. Upon completion, learning to leading the Samaritan Way will enable leaders to learn practical leadership skills; provide opportunities for personal and professional growth and development; and much more.

Interested in joining our Samaritan team? If so, learn about career opportunities at  https://samaritanhealth.com/careers/careers-education/ or call (315) 779-5236.

Samaritan Celebrates November 2022 DAISY®️ and BEE Award Recipients

Watertown, NY – Samaritan Medical Center is pleased to announce its DAISY and BEE Award recipients for November 2022. The DAISY Award for Extraordinary Nurses® recognizes exemplary nursing staff, and the BEE Award honors other outstanding staff members who support patient care, both at the hospital and all outpatient clinics.

Casey Hughes, a Registered Nurse at Samaritan Home Health, received the DAISY Award. Ruth Reinbeck and Lisa Ericzon, Central Sterile Technicians in Surgical Services at Samaritan Medical Center, received the BEE Award. 

Stephanie Parks, Director of Patient Services, Samaritan Home Health, nominated Hughes saying:

“Casey is a home care nurse that goes above and beyond to always put patient needs first.  In homecare the nurses are in the home with no other medical professional with them. Generally home care visits take between 30-60 minutes. Casey was going to see a patient for the first time since they were discharged from the hospital.  Upon her thorough assessment she revealed that the patient’s wound was much worse than expected.  Casey spent two hours in the patient’s home to ensure proper care and follow up was performed.  Casey is a great example of Samaritan’s HEART values.  She takes care of each and every patient as if they were her own family member.”  

For receiving the DAISY Award – which is an international award backed by The DAISY Foundation – Hughes was presented a certificate commending her as an extraordinary nurse, a DAISY Award pin, and a symbolic sculpture called “A Healer’s Touch,” which is hand-carved by artists of the Shona Tribe in Zimbabwe. A larger version of this sculpture has also been installed in the Healing Gardens at Samaritan Medical Center in honor of all DAISY and BEE Award winners to come. It was purchased using funds donated by the Samaritan Auxiliary.

Ruth Powell, FNP, Surgical Services, Samaritan Medical Center, nominated Reinbeck and Ericzon.  

“Ruth and Lisa have both been here at Samaritan for greater than 20 years. They exemplify “being excellent every day and for being extraordinary team members.” They are highly respected and trusted by their coworkers and peers.  I have seen them work countless numbers of hours when their unit was short staffed, or someone needed training. They have been here through an entire move from combining two totally different ORs into one new OR. They were instrumental in the tedious job of converting paper to computer practices in regard to OR surgical instruments and sterilization methods. Ruth and Lisa are always looking for ways to improve processes which leads to more efficiency in their area. This, in turn, leads to a more efficient operating room. Ruth and Lisa are the backbone of their department. They make a meaningful difference every day in the care of patients.”

Reinbeck and Ericzon were each presented with a certificate, a BEE Award pin, and a gift bag with other tokens of gratitude. 

Both awards will continue to be presented throughout the year, and nominations can be submitted by patients, families, or colleagues at any time. To make a nomination or to learn more about the Samaritan DAISY and BEE Awards, visit www.samaritanhealth.com/daisy-bee.

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About Samaritan Medical Center

Samaritan Medical Center (Watertown, New York) is a 290-bed not-for-profit community medical center, offering a full spectrum of inpatient and outpatient healthcare services. From primary and emergency care to highly specialized medical and surgical services, such as cancer treatment, neonatal intensive care, behavioral health and addiction services, and imaging services, Samaritan Medical Center and its team of healthcare professionals proudly serves the medical needs of our civilian and military community. Quality, compassion, and safety are the basic principles by which exceptional care is delivered at Samaritan.

About The DAISY Foundation

The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. In addition to the DAISY Award for Extraordinary Nurses, the Foundation expresses gratitude to the nursing profession internationally in over 3,900 healthcare facilities and schools of nursing with recognition of direct care Nurses, Nurse-led Teams, Nurse Leaders, Nursing Faculty, Nursing Students, through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects and for nurses participating in medical missions. More information is available at http://www.DAISYfoundation.org.

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