Watertown, N.Y. – At Samaritan, there are volunteers who serve at the hospital, long term care facilities, special events, off-site offices and on various boards of our respective entities. Initiated in 2023, the HIVE (Helpful Indeed – Volunteering Excellence) Award is a way to honor those volunteers who have contributed an extraordinary level of dedication and shown exceptional service to Samaritan while consistently demonstrating the organization’s HEART values, which are Honest, Empathetic, Accountable, Respect, and Trustworthy.
Why HIVE? The beehive is symbolic of teamwork, unity, growth, and development. At Samaritan, we are all caregivers, including those who have committed to showing extraordinary compassionate care as a volunteer. We need each other to care for our community.
The HIVE Award complements the existing DAISY Award for Extraordinary Nurses®, the BEE Award (Being Excellent Every Day) honoring other outstanding staff members who support patient care, at the hospital and all outpatient clinics, and the OWL (Outstanding Workers in Long Term Care) for the team of caregivers at the Samaritan Keep Home and Samaritan Summit Village. Altogether, we recognize the amazing caregivers of the Samaritan Health System and the culture we embrace.
The recipient for the third quarter of 2024 is Olivia Rappel. Olivia is a volunteer with Samaritan’s Employee Health team in the Human Resources department.
A Samaritan Caregiver of the Employee Health team nominated Rappel saying, “Olivia has been helping our team for the last five months and has been such an incredible asset to our departments. She is kind, sincere and conscientious and her attention to detail allows us to give her different tasks with minimal instruction. We all enjoy having Olivia around as she has such a positive attitude and will go out of her way to help where needed.”
Those interested in recognizing a Samaritan volunteer may submit an online nomination at samaritanhealth.com/hive there are also paper nomination forms available at the Medical Center and Samaritan Summit Village gift shops.
Pictured here is Olivia Rappel, HIVE Award recipient at Samaritan Medical Center for the third quarter of 2024.
Watertown, NY – Samaritan Medical Center is pleased to announce its DAISY, and BEE Award recipients for October 2024. The DAISY Award for Extraordinary Nurses® recognizes exemplary nursing staff, and the BEE Award honors other outstanding staff members for being excellent every day, both at the hospital and outpatient clinics.
Kristin Navarra, a Registered Nurse (RN) and critical care clinical nurse educator of Samaritan Medical Center’s Intensive Care Unit, received the DAISY Award. Bobbie McKnight a Nursing Assistant (NA) of Samaritan Medical Center’s Four Pavilion Unit, received the BEE Award.
Samaritan Medical Center’s Manager of Education Development Emily Soderquist nominated Navarra for the DAISY Award saying:
“I am consistently impressed with her organization, empathetic nature, and most obvious- compassion that she has for the nursing field. She is a realist; she knows what the nursing team needs and anticipates their challenges and helps her team prepare for them. She is an empath, understanding the challenges of everyday life as a nurse, and helps her team to make the time to learn new things that will improve their knowledge of patient care. She is a teammate, always looking out for the other educators, thinking of ways to help all – not only those that she works directly with. She is a learner, not only can she share her knowledge better than most people I know, but she is also always striving to learn as well.”
For receiving the DAISY Award – which is an international award backed by The DAISY Foundation – Navarra was presented with a certificate commending her as an extraordinary nurse, a DAISY Award pin, and a symbolic sculpture called “A Healer’s Touch,” which is hand-carved by artists of the Shona Tribe in Zimbabwe. A larger version of this sculpture has also been installed in the Healing Gardens at Samaritan Medical Center in honor of all DAISY and BEE Award winners to come. It was purchased using funds donated by the Samaritan Auxiliary.
McKnight was nominated for the BEE Award by Joyce James, a Registered Nurse (RN) on Samaritan’s Four Pavilion Unit, saying:
“One of Bobbie’s greatest strengths is how she manages our behavioral patients waiting for placement. She is frequently able to get them to participate in personal care and calm them down when nobody else can. She treats this patient population with the utmost dignity and respect as she would one of her own family members. She gains trust with our patients and makes them feel safe.”
McKnight was presented with a certificate, a BEE Award pin, and a gift bag with other tokens of gratitude.
These awards will continue to be presented throughout the year, and nominations can be submitted by patients, families, or colleagues at any time. To make a nomination or to learn more about the Samaritan DAISY, and BEE Awards, visit www.samaritanhealth.com/daisy-bee.
Pictured here, from left to right, are October 2024 awardees Kristin Navarra, RN, critical care clinical nurse educator, and Bobbie McKnight, NA, Samaritan Medical Center’s Four Pavilion Unit.
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About Samaritan Medical Center
Samaritan Medical Center (Watertown, New York) is a 290-bed not-for-profit community medical center, offering a full spectrum of inpatient and outpatient healthcare services. From primary and emergency care to highly specialized medical and surgical services, such as cancer treatment, neonatal intensive care, behavioral health and addiction services, and imaging services, Samaritan Medical Center and its team of healthcare professionals proudly serves the medical needs of our civilian and military community. Quality, compassion, and safety are the basic principles by which exceptional care is delivered at Samaritan.
About The DAISY Foundation
The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. In addition to the DAISY Award for Extraordinary Nurses, the Foundation expresses gratitude to the nursing profession internationally in over 3,900 healthcare facilities and schools of nursing with recognition of direct care Nurses, Nurse-led Teams, Nurse Leaders, Nursing Faculty, Nursing Students, through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects and for nurses participating in medical missions. More information is available at http://www.DAISYfoundation.org.
Watertown, NY – Samaritan Medical Center officials unveiled the newly expanded Inpatient Mental Health Unit (IMHU) during a ribbon cutting event on Tuesday, October 8, 2024. The Kinney Drugs Foundation/Kinney Drugs Inpatient Mental Health Unit redesign began over a decade ago to improve the patient experience.
“When this construction project began it was more about improving the quality of the patient care space and the environment in which we treated our patients as opposed to increasing our capacity,” stated Tina O’Neil, director of mental health at Samaritan. “We looked to upgrade the unit and add more privacy for patients, plus we added group rooms and meeting rooms for family meetings. We focused on soft calming colors and artwork, and all new furniture.”
Plans to improve this hospital unit began in 2006 as the organization outlined the hospital facility master plan to address the aging facilities and to add new space where needed. There were four distinct phases planned and the official opening of the inpatient mental health unit marks the fourth and final phase as complete.
“This ribbon cutting is more than to celebrate the new space for the inpatient mental health patients. This is culmination of the work that has went into the last project of our 2006 facilities master planning project,” said Thomas H. Carman, president and CEO of Samaritan Medical Center. “Almost a decade later we can say we completed what we set out to do and with IMHU in particular we were able to pivot this project to meet the current needs of our patients and the community.”
Prior to construction, the unit had 32 beds and by the end of construction was set to have 34. In 2023, Samaritan officials requested a change to the project and was approved to move forward by the New York State Office of Mental Health (NYS OMH). This allowed the unit design to pivot and add five additional private rooms for patients for a total of 39 with two of these including negative pressure capability for mental health patients who also have a communicable disease such as COVID-19 or Influenza.
‘We watched the needs of our community change prior to and during the pandemic. We did not have private rooms on the unit, nor in the current construction plan, and with OMH’s approval, we were able to make this shift,” said O’Neil. “Patients need private space for hygiene, gender, infectious disease and other reasons, and now we can accommodate them better with private rooms.”
Although the funds to complete this portion of the phase four construction project were budgeted around $12 million dollars, construction costs soared as time went on and adding the five additional private rooms had a cost of $2.2 million dollars extra. The Samaritan Foundation looked to the community and corporate donors to help offset the costs.
“Kinney Drugs and the Kinney Drugs Foundation have supported every major capital project initiative Samaritan has embarked on, as well as major corporate partner and supporter of Children’s Miracle Network,’ stated Carman. “Their commitment to the communities they serve is unwavering and Samaritan is appreciative of their support of this unit, named in their honor.”
During the ribbon cutting event, Mr. Carman thanked the generous donors who supported the need for increased mental health services in our community. The leading donors to this project were Kinney Drugs, the Kinney Drugs Foundation, Catherine and Bill Quencer, Samaritan Medical Center Foundation donors along with Foundation event proceeds from A North Country Festival of Trees and the Thousand Islands Golf Tournament.
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Pictured here, in attendance at the Inpatient Mental Health Unit ribbon cutting event for Samaritan Medical Center included Olivia Patterson, Assemblyman Scott Gray, Katie Roberts, David Adsit, David Warner, David McClure, Tina O’Neil, Tom Carman, KI LaClair, Mart Liinve, Tim Reutten, Rick Tague, COL Christine Buchner, and Zane Buckingham. Pictured here, in attendance at the Inpatient Mental Health Unit ribbon cutting event for Samaritan Medical Center included David McClure, Katie Roberts, David Warner, and David Adsit.
Watertown, NY – Samaritan Medical Center is pleased to announce its DAISY, and BEE Award recipients for August 2024. The DAISY Award for Extraordinary Nurses® recognizes exemplary nursing staff, and the BEE Award honors other outstanding staff members for being excellent every day, both at the hospital and outpatient clinics.
Courtney Male, Registered Nurse (RN), of Samaritan Medical Center’s 4Pavilion, received the DAISY Award. Rebecca “Becky” Newark, nursing assistant (NA), of Samaritan Medical Center’s Progressive Care Unit (PCU), received the BEE Award.
Joyce James, RN, Samaritan Medical Center, 4Pavilion, nominated Male for the DAISY Award saying:
“Courtney is passionate about ensuring each individual patient receives care with the utmost dignity and respect, no matter their background. She is frequently found spending time with patients and family members, well beyond what is expected, to provide the emotional support they need. When a patient is scared, Courtney is right by their side.”
For receiving the DAISY Award – which is an international award backed by The DAISY Foundation – Male was presented with a certificate commending her as an extraordinary nurse, a DAISY Award pin, and a symbolic sculpture called “A Healer’s Touch,” which is hand-carved by artists of the Shona Tribe in Zimbabwe. A larger version of this sculpture has also been installed in the Healing Gardens at Samaritan Medical Center in honor of all DAISY and BEE Award winners to come. It was purchased using funds donated by the Samaritan Auxiliary.
Newark was nominated for the BEE Award by April Del Prete, RN, of Samaritan’s PCU, saying:
“Becky truly stands out as exceptional. Becky’s dedication to her work is evident in the way she clearly communicates with me, touching base at the beginning of each shift to discuss the patient’s plan of care and promptly reporting important details such as pertinent vital signs and patient findings. Her honest, unmatched integrity, and strong work ethic make her an invaluable part of our team, and she has always been the cornerstone of support during the shifts we have worked together.”
Newark was presented with a certificate, a BEE Award pin, and a gift bag with other tokens of gratitude.
These awards will continue to be presented throughout the year, and nominations can be submitted by patients, families, or colleagues at any time. To make a nomination or to learn more about the Samaritan DAISY, and BEE Awards, visit www.samaritanhealth.com/daisy-bee.
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About Samaritan Medical Center
Samaritan Medical Center (Watertown, New York) is a 290-bed not-for-profit community medical center, offering a full spectrum of inpatient and outpatient healthcare services. From primary and emergency care to highly specialized medical and surgical services, such as cancer treatment, neonatal intensive care, behavioral health and addiction services, and imaging services, Samaritan Medical Center and its team of healthcare professionals proudly serves the medical needs of our civilian and military community. Quality, compassion, and safety are the basic principles by which exceptional care is delivered at Samaritan.
About The DAISY Foundation
The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. In addition to the DAISY Award for Extraordinary Nurses, the Foundation expresses gratitude to the nursing profession internationally in over 3,900 healthcare facilities and schools of nursing with recognition of direct care Nurses, Nurse-led Teams, Nurse Leaders, Nursing Faculty, Nursing Students, through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects and for nurses participating in medical missions. More information is available at http://www.DAISYfoundation.org.
Watertown, NY – Samaritan Medical Center is pleased to announce its OWL Award recipients for July 2024. The OWL Award recognizes outstanding workers in long term care.
Samaritan Summit Village Certified Nursing Assistant (CNA) Gage Bell-Shaw, and Samaritan Keep Home CNA Marco Schmidt won the OWL Award for their respective facilities.
Bell-Shaw was nominated for the OWL Award by Samaritan Summit Village Rehabilitation Manager Megan Weller who said:
“Gage has gone above and beyond in many situations. He provides excellent care and truly cares about the residents with the intention of making them happy.”
Schmidt was nominated for the OWL Award by two long term care leaders with the following statement for nomination:
“The OWL award symbolizes intuition, protection, and wisdom. Marco offers intuition and wisdom to co-workers after being with this organization since 1996. He is always willing to teach, precept, and work as a team to ensure that all residents receive the care and services they need. When considering the staffing challenges, we sometimes face, Marco has a “the buck stops here” attitude and provides outstanding teamwork. Marco has been known to help other units when his work is done thus supporting his co-workers and our residents.”
Bell-Shaw and Schmidt were presented with certificates and tokens of appreciation during recognition ceremonies at their respective facilities.
Pictured here, from left to right, are July 2024 OWL awardees Gage Bell-Shaw, CNA, and Marco Schmidt, CNA.
These awards will continue to be presented throughout the year, and nominations can be submitted by patients, families, or colleagues at any time. To make a nomination or to learn more about the Samaritan DAISY, BEE, and OWL Awards, visit www.samaritanhealth.com/daisy-bee.
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About Samaritan’s Long Term Care Services
Caregivers at Samaritan Summit Village and Samaritan Keep Home provide round-the-clock skilled nursing care and significant assistance with daily life activities. Nursing homes have nursing staff on duty 24 hours a day to help individuals meet their daily physical, social and psychological needs. A licensed physician supervises each resident’s care and therapy, including speech, occupational, and physical therapy are available to provide rehabilitation services. Samaritan Summit Village also offers Assisted Living with six neighborhoods and apartments that are comfortable, functional, and safe. This facility is for those who need a little extra help while continuing an independent lifestyle.
It’s no secret that there is a shortage in the workforce, and now – more than ever – is the time for jobseekers to consider caring for their community while improving their career. Investing in dedicated healthcare professionals is critical when it comes to the future of providing quality care to those who need it, and Samaritan strives to do just that.
“Caring is at the heart of everything we do,” says Tom Carman, president and CEO of Samaritan. “Our caregivers are proud to care for our community. We proudly support the education and development of our caregivers who aspire to continue to deliver compassionate and quality care.”
Samaritan offers dedicated candidates rewarding career opportunities, excellent benefits and professional development, and the ability to make a real difference in healthcare throughout our surrounding communities.
Breanna Knapp, a medical-surgical registered nurse (RN) at Samaritan Medical Center, said, “I started working at Samaritan when I was 17-years-old working in the kitchen. While I was delivering trays, I noticed the patients were happy to see us, especially when we brought the food. That made me feel good, so I decided to become a nursing assistant (NA) and continued working while attending school for my RN degree.”
Knapp is just one of many healthcare professionals who utilized her benefits through Samaritan like flexible scheduling and loan forgiveness to climb the career ladder.
Expanded opportunities for learning – nurse residency
Participating in a well-structured nurse residency program is a good way to help recent nursing graduates transition into a range of clinical practices. Samaritan’s program encompasses organization orientation, preceptor-led practice-based experience, and supplemental activities to promote nursing competencies and interprofessional collaboration.
At Samaritan Medical Center, we provide the comprehensive resources and support necessary for success. We offer nurse residency programs in the ED, ICU, PCU, Medical-Surgical, peri-OP, and maternity and pediatrics units. These programs are specifically designed to monitor and mentor new graduate nurses during their first year.
Sarah Wallace, RN, completed Samaritan’s Emergency Department Nurse Residency Program in 2023. She said, “It’s a great opportunity and educational experience. You learn different things about different areas and floors of the hospital, and how patient care starting in the Emergency Department can help those floors or areas. I love that I can take what I learn and then educate the patients.”
Setting the tone and leading the way
Whether taking advantage of educational benefits, or maintaining their current career path, our team of caregivers are supported by an organization whose ongoing strategic planning drives Samaritan forward, sets the tone for future growth and development, and offers stable, market rate paying jobs with guaranteed hours —all while providing a high quality of care for the community.
“We’re looking for employees who not only want to contribute to Samaritan’s growth, but grow with us,” says Cynthia Cassell, nursing recruiter for Samaritan. “This is a place of collaboration, driven by a team togetherness that translates across all departments. People love to be a part of this, even in the bustling world of healthcare.”
Supported by superior benefits
Samaritan and its affiliates offer a robust and competitive benefits package to its employees. These packages are the finest among Northern New York businesses; and with their combination of sign-on bonuses, tuition reimbursement, comprehensive health insurance, retirement support, paid time off (PTO) and community discount programs, each are a clear reflection of how much Samaritan cares about its employees, their health and their families.
“Each benefits package was developed with our employees in mind and how best to support them both inside and outside of work,” says Chris Rowe, executive director of human resources at Samaritan. “Our caregivers are what make our care exceptional, and their well-being means everything.”
Samaritan is proud to invest in the future of its employees by providing financial assistance and professional guidance to individuals interested in enhancing job knowledge or developing skills that foster growth in healthcare careers.
“One of the best ways we can support our employees is by encouraging their development,” says Rowe. “The more they can grow in their careers, the more they can accomplish for themselves, their families and our entire community. There are countless stories of employees that started in dietary and are now RNs and other roles. We helped them achieve their career goals.”
Some of the ways Samaritan helps its employees develop—and make an even bigger difference—include the following:
Tuition assistance or reimbursement – Some employees are eligible for tuition assistance or reimbursement. There are various requirements, and each case may differ. Potential employees or current employees are encouraged to contact Human Resources to see if there are options available to them.
Excellence through Collaboration Education and Leadership EXCEL Program – This program is designed to cultivate promising leaders within Samaritan who create and promote an engaged workforce and a culture of excellence; and focuses on such leadership competencies as delegating responsibility, communicating with impact, and building organizational talent. Upon completion, learning to lead the Samaritan Way will enable leaders to learn practical leadership skills; provide opportunities for personal and professional growth and development; and much more.
Watertown, NY – Samaritan Medical Center is pleased to announce its DAISY, and BEE Award recipients for July 2024. The DAISY Award for Extraordinary Nurses® recognizes exemplary nursing staff, and the BEE Award honors other outstanding staff members for being excellent every day, both at the hospital and outpatient clinics.
Megan Finucane, Registered Nurse (RN), of Samaritan’s Intensive Care Unit (ICU) received the DAISY Award. Missy Patchin, of Samaritan Medical Center’s dietary team, received the BEE Award.
The daughter of a grateful patient nominated Finucane for the DAISY Award citing her family member’s experience and saying:
“She (Megan) was extremely compassionate towards us. Her presence during one of the most heartbreaking times gave us calm. I will never forget her warm energy, her compassion and overall bedside manner.”
For receiving the DAISY Award – which is an international award backed by The DAISY Foundation – Finucane was presented with a certificate commending her as an extraordinary nurse, a DAISY Award pin, and a symbolic sculpture called “A Healer’s Touch,” which is hand-carved by artists of the Shona Tribe in Zimbabwe. A larger version of this sculpture has also been installed in the Healing Gardens at Samaritan Medical Center in honor of all DAISY and BEE Award winners to come. It was purchased using funds donated by the Samaritan Auxiliary.
Patchin was nominated for the BEE Award by a few Samaritan Caregivers with the following statement for nomination:
“Missy greets customers with a smile and a warm welcome. She is exemplary. She puts patients, coworkers, and family members first. She has exceptional work performance and attitude.”
Patchin was presented with a certificate, a BEE Award pin, and a gift bag with other tokens of gratitude.
These awards will continue to be presented throughout the year, and nominations can be submitted by patients, families, or colleagues at any time. To make a nomination or to learn more about the Samaritan DAISY, and BEE Awards, visit www.samaritanhealth.com/daisy-bee.
From left to right are July 2024 awardees Megan Finucane, RN, and Missy Patchin, food service worker, Samaritan Medical Center.
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About Samaritan Medical Center
Samaritan Medical Center (Watertown, New York) is a 290-bed not-for-profit community medical center, offering a full spectrum of inpatient and outpatient healthcare services. From primary and emergency care to highly specialized medical and surgical services, such as cancer treatment, neonatal intensive care, behavioral health and addiction services, and imaging services, Samaritan Medical Center and its team of healthcare professionals proudly serves the medical needs of our civilian and military community. Quality, compassion, and safety are the basic principles by which exceptional care is delivered at Samaritan.
About The DAISY Foundation
The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. In addition to the DAISY Award for Extraordinary Nurses, the Foundation expresses gratitude to the nursing profession internationally in over 3,900 healthcare facilities and schools of nursing with recognition of direct care Nurses, Nurse-led Teams, Nurse Leaders, Nursing Faculty, Nursing Students, through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects and for nurses participating in medical missions. More information is available at http://www.DAISYfoundation.org.
Watertown, New York — Samaritan Medical Center Foundation of Northern New York is pleased to announce this year’s recipients of the Susan Peters Scholarship. The 2024 scholarships awardees were Joseph Donoghue and Cindy Keenan. Joseph is a Registered Nurse in the Samaritan’s Emergency Department and is obtaining his Family Nurse Practitioner degree. Cindy is also a Registered Nurse in Samaritan’s Neonatal Intensive Care Unit (NICU) and is obtaining her Neonatal Nurse Practitioner degree.
The Susan Peters Nursing Scholarship was established in 2018 to assist with the education costs for Registered Nurses who are continuing their education, specifically to pursue Nurse Practitioner degrees. Two scholarships of $2,000 are awarded each year.
Mrs. Peters graduated from the former House of the Good Samaritan School of Nursing and retired from Samaritan Medical Center as a Certified Oncology Nurse; prior to that, she had served as a staff RN and for more than 20 years as a Nurse Manager of Medical/Surgical, Orthopedic and Alternate Level of Care Units. Susan Passed away in 2020.
Nurse Practitioners are able to provide many of the same services as physicians, including developing treatment plans for their patients, ordering tests, performing minor procedures, and prescribing medication.
Watertown, N.Y. – At Samaritan, there are volunteers who serve at the hospital, long term care facilities, special events, off-site offices and on various boards of our respective entities. Initiated in 2023, the HIVE (Helpful Indeed – Volunteering Excellence) Award is a way to honor those volunteers who have contributed an extraordinary level of dedication and shown exceptional service to Samaritan while consistently demonstrating the organization’s HEART values, which are Honest, Empathetic, Accountable, Respect, and Trustworthy.
Why HIVE? The beehive is symbolic of teamwork, unity, growth, and development. At Samaritan, we are all caregivers, including those who have committed to showing extraordinary compassionate care as a volunteer. We need each other to care for our community.
The HIVE Award complements the existing DAISY Award for Extraordinary Nurses®, the BEE Award (Being Excellent Every Day) honoring other outstanding staff members who support patient care, at the hospital and all outpatient clinics, and the OWL (Outstanding Workers in Long Term Care) for the team of caregivers at the Samaritan Keep Home and Samaritan Summit Village. Altogether, we recognize the amazing caregivers of the Samaritan Health System and the culture we embrace.
The recipients for the second quarter of 2024, and proudly representing people supported by The Arc Jefferson – St. Lawrence’s Community Pre-Vocational Program, are Emily Sweet, Molly Costa, Teresa Salter, Diana Gervera, Shawn Norton, Sheri Baker, and Kasey Gardner. This team of volunteer caregivers have worked hard to support our dietary services team.
Kristan Donoghue, the manager of Volunteer Services, said, “This team of volunteers has worked hard each shift to support the needs of our cafeteria and elsewhere. They enter the facility with smiling faces and truly demonstrate HEART values in all they do. Congratulations, team!”
Those interested in recognizing a Samaritan volunteer may submit an online nomination at samaritanhealth.com/hive there are also paper nomination forms available at the Medical Center and Samaritan Summit Village gift shops.
Watertown, NY – Samaritan Medical Center is pleased to announce its DAISY, BEE, and OWL Award recipients for June 2024. The DAISY Award for Extraordinary Nurses® recognizes exemplary nursing staff, the BEE Award honors other outstanding staff members for being excellent every day, both at the hospital and outpatient clinics, and the OWL Award recognizes outstanding workers in long term care.
Cindy Keenan, Registered Nurse (RN), of the Car-Freshner Center for Women and Children’s NICU received the DAISY Award. Bobbi Bailey, LCSW-R, of Samaritan Outpatient Behavioral Health, received the BEE Award. Samaritan Summit Village Certified Nursing Assistant (CNA) Jennifer Bellis, and Samaritan Keep Home sixth and eighth floors unit clerk Dorry McIntosh won the OWL Award for their respective facilities.
High-risk OB patient and Samaritan nurse educator Kristen Hunter nominated Keenan for the DAISY Award citing her patient experience and saying:
“…During our stay Cindy cared for us as a family unit for five out of ten days. She helped get us through a very difficult time, while caring for our little miracle. Even though I work on the maternal child unit, it does not make it any easier seeing your baby hooked up to an IV, on CPAP and a cardiac monitor and not being able to hold her for the first-time following delivery. Cindy ensured to talk my husband and myself through her plan of care that first night and every shift following.”
For receiving the DAISY Award – which is an international award backed by The DAISY Foundation – Keenan was presented with a certificate commending her as an extraordinary nurse, a DAISY Award pin, and a symbolic sculpture called “A Healer’s Touch,” which is hand-carved by artists of the Shona Tribe in Zimbabwe. A larger version of this sculpture has also been installed in the Healing Gardens at Samaritan Medical Center in honor of all DAISY and BEE Award winners to come. It was purchased using funds donated by the Samaritan Auxiliary.
Bailey was nominated for the BEE Award by a patient with the following statement for nomination:
“The first time I met Bobbi she made me feel welcomed. She is kind, and very, very, professional. She listens and never judges me. I have had some major setbacks in life and Bobbi has helped me to see the brighter side for sure.”
Bailey was presented with a certificate, a BEE Award pin, and a gift bag with other tokens of gratitude.
Bellis was nominated for the OWL Award by Summit Village skilled nursing administrator Madaline Toliver who recalled a specific incident in which Bellis recognized an issue with a resident on the Assisted Living side of the facility and took immediate action to assist the resident.
McIntosh was nominated for the OWL Award by multiple co-workers and the director of nursing at Samaritan Keep Home saying:
“Dorry McIntosh is a true caregiver and upholds Samaritan’s HEART values in so many ways. Just to reference a few of the HEART values: Honesty. Even when honesty is not the easiest to hear. Empathy. I have personally witnessed Dorry make relationships with the residents and their families. I have seen her hold the hand of a resident whose time is coming to an end, hug and cry with families after loss or at discharge from the facility back home. I have witnessed her collaborate birthday parties, baby showers and so much more for her co-workers. Trustworthy. It is a true character trait that does not go unnoticed.”
Bellis and McIntosh were presented with certificates and tokens of appreciation during recognition ceremonies at their respective facilities.
Pictured here, from left to right, are June 2024 caregiver awardees Cindy Keenan, RN, Bobbi Bailey, LCSW-R, Jennifer Bellis, CNA, and Dorry McIntosh, unit clerk.
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About Samaritan Medical Center
Samaritan Medical Center (Watertown, New York) is a 290-bed not-for-profit community medical center, offering a full spectrum of inpatient and outpatient healthcare services. From primary and emergency care to highly specialized medical and surgical services, such as cancer treatment, neonatal intensive care, behavioral health and addiction services, and imaging services, Samaritan Medical Center and its team of healthcare professionals proudly serves the medical needs of our civilian and military community. Quality, compassion, and safety are the basic principles by which exceptional care is delivered at Samaritan.
About The DAISY Foundation
The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. In addition to the DAISY Award for Extraordinary Nurses, the Foundation expresses gratitude to the nursing profession internationally in over 3,900 healthcare facilities and schools of nursing with recognition of direct care Nurses, Nurse-led Teams, Nurse Leaders, Nursing Faculty, Nursing Students, through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects and for nurses participating in medical missions. More information is available at http://www.DAISYfoundation.org.
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