Samaritan Announces Volunteer Service Award Winner

Published on: December 20, 2024

Watertown, N.Y. – At Samaritan, there are volunteers who serve at the hospital, long term care facilities, special events, off-site offices and on various boards of our respective entities. Initiated in 2023, the HIVE (Helpful Indeed – Volunteering Excellence) Award is a way to honor those volunteers who have contributed an extraordinary level of dedication and shown exceptional service to Samaritan while consistently demonstrating the organization’s HEART values, which are Honest, Empathetic, Accountable, Respect, and Trustworthy.

Why HIVE? The beehive is symbolic of teamwork, unity, growth, and development. At Samaritan, we are all caregivers, including those who have committed to showing extraordinary compassionate care as a volunteer. We need each other to care for our community.

The HIVE Award complements the existing DAISY Award for Extraordinary Nurses®, the BEE Award (Being Excellent Every Day) honoring other outstanding staff members who support patient care, at the hospital and all outpatient clinics, and the OWL (Outstanding Workers in Long Term Care) for the team of caregivers at the Samaritan Keep Home and Samaritan Summit Village. Altogether, we recognize the amazing caregivers of the Samaritan Health System and the culture we embrace.

The recipient for the third quarter of 2024 is Olivia Rappel. Olivia is a volunteer with Samaritan’s Employee Health team in the Human Resources department.

A Samaritan Caregiver of the Employee Health team nominated Rappel saying, “Olivia has been helping our team for the last five months and has been such an incredible asset to our departments. She is kind, sincere and conscientious and her attention to detail allows us to give her different tasks with minimal instruction. We all enjoy having Olivia around as she has such a positive attitude and will go out of her way to help where needed.”

Those interested in recognizing a Samaritan volunteer may submit an online nomination at samaritanhealth.com/hive there are also paper nomination forms available at the Medical Center and Samaritan Summit Village gift shops. 

Pictured here is Olivia Rappel, HIVE Award recipient at Samaritan Medical Center for the third quarter of 2024.