Samaritan Announces Secure Online Access to Medical Scans and Images

Published on: April 6, 2023

Watertown, NY – Samaritan Medical Center announces the implementation of a free, secure, and convenient process for patients to obtain online access to medical scans and images, effective April 3, 2023. When a patient has imaging/radiology testing done at any Samaritan facility, those images and accompanying reports will be available via secure online access through our partnership with Nuance PowerShare.  This system is separate from our patient portal systems.  It can be accessed by the patient and any medical provider that the patient designates to see their images.

Patients will need to create a secure account with PowerShare in order to access medical scans and images.  This account created provides Samaritan with consent to provide these electronic medical images to patients via this secure system. Patients can also grant access to their medical providers.  This is the quickest and most convenient way to get medical images to providers. 

A secure account with PowerShare will provide many benefits to patients – online access to medical images at no charge; accessibility from anywhere, at any time, with any internet-connected device; unlimited secure storage of medical images; images can be downloaded from the system to have forever; and the ability to share your images with doctors who need to see them.

To gain access to this new system, patients need only email [email protected] or call 315-785-4527 and provide their full name and date of birth.  Patients can expect a response within one business day. This will start the official electronic process to gain access to PowerShare.  Once an account is set up, patients will need to specify which images they are requesting.  Full details are available at samaritanhealth.com/powershare.

If patients do not have access to the internet, or do not want to create a PowerShare account, the traditional method to receive images on a disc will still be available.  Those without internet access can request images in-person at the Medical Records Department with a signed Release of Information form.   Others may request images via email to [email protected] with a signed Release of Information form, which is available at samaritanhealth.com/release-information.