When a psychiatric illness requires someone you love to be hospitalized, you want the highest quality, most compassionate care available. At the Samaritan Medical Center Inpatient Mental Health Unit, you will find an environment conducive to empathy, healing, and respect. We provide a full range of care for adults 18 and over. Through a proper balance of structure, treatment, and safe discharge planning, our patients work toward a successful return to the community.

Samaritan’s Inpatient Mental Health Unit (IMHU) is a 32 bed unit located on the 2nd floor of the Pratt Building on Samaritan Medical Center’s main campus and is certified and licensed by New York State Office of Mental Health (OMH). We serve persons who are experiencing a severe psychiatric crisis and in need of an inpatient setting for safety, care and treatment to stabilize the immediate crisis. Treatment is individualized and quality care is provided that best suits the needs of our patients. There is an emphasis on maintaining safety, medication stabilization and the development of individualized coping skills in response to the crisis. Once the immediate crisis has been resolved or the severity has become manageable, patients are discharged and their care is transitioned to community based providers and supports for continued recovery. The typical length of stay is an average of 7 to 10 days.

If you are experiencing a life threatening emergency call 911 immediately

If you are in need of assistance please use the Samaritan Urgent Mental Health Hotline – (315) 785-4516: 24 hours a day, 7 days a week.


Our staff includes Psychiatrists, Registered and Licensed Practical Nurses, Mental Health Workers, Psychiatric Technicians,Social Workers, Discharge Planning Coordinators and Safety Aides – all working together to create an environment of trust and safety. Treatment and care is provided using a multi-disciplinary approach including one-to-one contacts, educational groups (depression, stress/anger management, anxiety, etc.), recreational/expressive groups and leisure time activities including Yoga, T’ai-Chi and meditation.  All patients are assigned to a treatment team who will review their case daily and patients will be invited to participate directly with their team. In addition, family meetings (with consent from the patient) and command meetings for our soldiers are a significant part of our treatment process.

At Samaritan, we know that quality care includes friends and family and we will make every effort to include them in our patients’ recovery. Within 24 hours of a patient’s admission, a staff member will be reaching out to the person that our patient has listed as their primary support in the community to assist in their care provided there is written authorization by the patient. 

• Normal visiting hours: Monday through Friday 7:00pm - 8:30pm and weekends and holidays 1:30pm - 3:00pm and 7:00 pm - 8:30 pm
• Designated Holidays for visitation are New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
• Special visitation may be arranged on a case by case basis.
• Visitors 18 years of age and or older are welcome and will be asked to provide identification prior to entering the unit.
• Special visitation for children may be arranged on a case by case basis.


Samaritan takes the safety and confidentiality of all our patients very serious. The patients on the IMHU are provided an even higher standard for the protection of their information. Therefore, the following processes are in place to meet those high standards. We thank you in advance for your understanding and cooperation.

  • The staff will not forward any calls received at the nurses station to the patient phones
  • The patient must sign a release of information prior to the staff having the authority to acknowledge the patient has been admitted to the IMHU or for any other discussion related to that patient
  • Upon admission, the patient will be given instructions to share with their family/supports who they wish to be involved in their care and treatment
  • At any time during their stay on the IMHU, the patient has the right to revoke any previously authorized release of information which will end any communication from staff immediately

Other local mental health resources:

Veterans Crisis Line (24/7)
Confidential help for Veterans and their families *The website also provides a number to text and has online chat capabilities.

Jefferson County Mobile Crisis Hotline (24/7)
24 hour local help for residents of Jefferson County, New York

Lewis County Crisis Hotline
Crisis line services are available 24 hours a day by calling:
8:00am - 4:30pm - Monday - Friday 315-376-5450 After Hours, weekends and holidays - 315-405-0696

Reachout of St. Lawrence County (24/7)
Reachout is a free, confidential, non-judgmental crisis and information hotline serving residents of St. Lawrence County.