SMC Named 2017 Most Wired


Most Wired Hospitals Use Technology to Partner with Patients on Health

Watertown, New York—Samaritan Medical Center has been named as one of the 2017 Most Wired hospitals as announced by the American Hospital Association’s Health Forum. The 2017 Most Wired® survey and benchmarking study is a leading barometer measuring information technology (IT) use and adoption among hospitals nationwide. It examines how organizations are leveraging IT to improve performance for value-based healthcare in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. 

“This is a tremendous honor for Samaritan Medical Center” said M. Andrew Short, Samaritan’s Vice President of Information Services and Chief Information Officer. “This distinction validates the level of engagement and adoption committed to by our physicians, nurses and other clinicians, IT staff and support staff to utilize technology to enhance the quality of patient care.”

According to the survey, Most Wired hospitals are using smart phones, telehealth and remote monitoring to create more ways for patients to access health care services and capture health information. Samaritan Medical Center is among:

  • 76 percent of hospitals offering secure messaging with clinicians on mobile devices.
  • 68 percent of hospitals simplifying prescription renewals by letting patients make requests on mobile devices.
  • 62 percent of hospitals adding data reported by patients to the electronic health record to get a better picture of what is going on with the patient.
  • Nearly half of the hospitals using telehealth to provide behavioral health services to more patients.
  • More than 40 percent of hospitals providing real-time care management services to patients at home for diabetes and congestive heart failure.

“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said AHA President and CEO Rick Pollack. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs.”

Innovation in patient care embraces emerging technologies and underscores the need for secure patient information exchange. Hospitals have increased their use of sophisticated IT monitoring systems to detect patient privacy breaches, monitor for malicious activities or policy violations and produce real-time analysis of security alerts. Samaritan Medical Center is among:

  •  97 percent of hospitals using intrusion detection systems.
  • 96 percent of hospitals performing data access audits.

Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics.  They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs. Samaritan Medical Center is among:

  • 82 percent of hospitals analyzing retrospective clinical and administrative data to identify areas for improving quality and reducing the cost of care.
  • Nearly 70 percent of hospitals interfacing electronic health record data with population health tools for care management.
  • 45 percent of hospitals initiating a patient pathway using health IT to follow a care plan.
  • 32 percent of hospitals with tools for real-time patient identification and tracking for value-based care conditions, such as chronic obstructive pulmonary disease. 

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit