News & Events

Clifton-Fine Hospital Under Visitor Restrictions

The health and safety of our patients, families, and employees have always been our top priority. We would like you to know that we are continuously monitoring and assessing the Novel Coronavirus (COVID-19) situation and are taking important measures to keep our communities safe. With the recent developments around the COVID-19, we would like to share our strategy with you.

We are following the current CDC recommendations. Also, we have increased cleaning and disinfecting of our public areas (including lobbies, elevators, door handles, public restrooms, etc.)

Restrictions: Inpatients and Long-Term Patients

Due to an increase in COVID-19 cases in St. Lawrence County, we are compelled to pause hospital visitation as of December 6, 2021. Exceptions will be made for support persons in certain circumstances as follows:

In-Patient Visitation Exception:

  • End of life situations deemed compassionate care at the direction of the medical team.

Emergency Department Support Person Exceptions:

  • Support person will be allowed into the Emergency Department waiting area if the medical team determines their presence is necessary to provide emergency care.
  • Two designated Support persons will be allowed to accompany Pediatric patients at all times.

Out-Patient Services Support Person Exceptions:

  • Support person will be allowed to accompany patient to their out-patient appointment if the medical team determines their presence is necessary to provide patient care.
  • One support person will be allowed to accompany a Pediatric patient to the out-patient appointment.

Visitation Guidelines for Exceptions:

  • All visitors must be 18 years of age or older.
  • All visitors are required to be screened for COVID-19 upon arrival.
  • All visitors are expected to wear a MASK at all times.
  • Visitors will adhere to the CFH ZERO TOLERANCE policy for bullying, harassment, and/or abuse of hospital staff regarding these guidelines.

**Please Note: CFH has the ability to change visitation rules and/or stop visitation appointments at any time based on the needs of the facility, or in response to increased COVID-19 cases**

Imminent Death:

  • Limit two (2) family members at the bedside
  • Must remain in the patient room at all times for the duration of the stay.

In line with our normal visitor guidelines, all visitors must be free of illness. If you have a sore throat, fever, runny nose, cough or other flu-like symptoms, please do not visit your loved ones. We encourage the loved ones of our patients to visit when they are well.

We need to limit groups in the hospital to minimize the spread of infections, and children often present the risk of spreading germs. If you have not yet received your influenza vaccine, Clifton-Fine Hospital is still encouraging community members to do so now.

We thank you for your cooperation and support as we look out for the safety of our patients, staff, and community.

What You Can Do to Help

We ask that if you are SICK with “Cold or Flu-like” symptoms, that you call us before coming to the Clinic or Emergency Department so we can give you the best and latest information and guidance.

We encourage all patients to contact our Resource Line. If you have questions or concerns or if you have symptoms of COVID-19, please call our new Community Resource line 24/7 at:



Effective 3/23/20 the Emergency Department Entrance Door will be locked at all times.

  • The Clinic entrance will be the only access door into CFH.   A Clifton-Fine staff member will greet you at this entrance M-F 8a-5pm.  After 5pm and weekends, please press the Intercom Button and staff will meet you at the door and accompany you to the Emergency Department.
  • Parking in front of the Clinic will be designated for Patients only.


  • Stay home if you are sick
  • Avoid large public gatherings/large crowds
  • Avoid contact with people who are sick
  • Clean frequently touched objects and surfaces with products approved by the Environmental Protection Agency. The list of products approved can be found HERE.
  • Cover your cough and sneeze with tissues
  • Wash your hands often with soap and water for at least 20 seconds, or use alcohol-based hand sanitizer

We appreciate your understanding and patience at this time. If you have any further questions, please call 315-848-3351 or 315-848-5404. Thank you.