Visitor Information

Clifton-Fine Hospital Visitation Policy

(Updated April 8th, 2022)

The health and safety of our patients, families, and employees have always been our top priority. We would like you to know that we are continuously monitoring and assessing the Novel Coronavirus (COVID-19) situation and are taking important measures to keep our communities safe. With the recent developments around the COVID-19, we would like to share our strategy with you.

We are following the current CDC recommendations. Also, we have increased cleaning and disinfecting of our public areas (including lobbies, elevators, door handles, public restrooms, etc.)

In-Patient Visitation

  • 1pm – 5pm 7 days a week.
  • Patients may have more than one visitor per day, however only one person can visit the patient at a time.
  • Be masked during entire visit and remain in patient room.
  • Vaccination Status/Negative COVID test:
    • Visitor must be fully vaccinated against COVID-19 (two doses of Pfizer or Moderna or one dose of J&J) –OR– provide proof of a negative COVID-19 test within 72 hours prior to their visit.
    • Vaccinated visitors must show official proof of vaccination such as an Excelsior Pass, vaccination card, or equivalent proof upon request.
    • Unvaccinated visitors must provide proof of a negative lab test performed 72 hours prior to their visit OR must perform their own home test upon arrival to the facility OR have a test performed at the facility prior to visiting.

Emergency Department

  • There is no visitation inside the Emergency Department.
  • One parent/adult caregiver is permitted to accompany minors under the age of 18.
  • One Support person may wait in the ED waiting area.

Out-Patient Services (Clinic, Laboratory, Radiology, Rehab Services (PT/OT))

  • One parent/adult caregiver is permitted to accompany patients under the age of 18.
  • Support Persons/Caregiver will be permitted to accompany the patient to their appointment if the clinical team determines their presence is necessary to the care of the patient.

Visitation Guidelines

  • All visitors must be 18 years of age or older.
  • All visitors are required to be screened for COVID-19 upon arrival.
  • All visitors are expected to wear a MASK at all times.
  • Visitors will adhere to the CFH ZERO TOLERANCE policy for bullying, harassment, and/or abuse of hospital staff regarding these guidelines.

**Please Note: CFH has the ability to change visitation rules and/or stop visitation appointments at any time based on the needs of the facility, or in response to increased COVID-19 cases**

Imminent Death:

  • Limit two (2) family members at the bedside
  • Must remain in the patient room at all times for the duration of the stay.

In line with our normal visitor guidelines, all visitors must be free of illness. If you have a sore throat, fever, runny nose, cough or other flu-like symptoms, please do not visit your loved ones. We encourage the loved ones of our patients to visit when they are well.

We need to limit groups in the hospital to minimize the spread of infections, and children often present the risk of spreading germs. If you have not yet received your influenza vaccine, Clifton-Fine Hospital is still encouraging community members to do so now.

We thank you for your cooperation and support as we look out for the safety of our patients, staff, and community.

What You Can Do to Help

We ask that if you are SICK with “Cold or Flu-like” symptoms, that you call us before coming to the Clinic or Emergency Department so we can give you the best and latest information and guidance.

We encourage all patients to contact our Resource Line. If you have questions or concerns or if you have symptoms of COVID-19, please call our new Community Resource line 24/7 at:



Effective 3/23/20 the Emergency Department Entrance Door will be locked at all times.

  • The Clinic entrance will be the only access door into CFH.   A Clifton-Fine staff member will greet you at this entrance M-F 8a-5pm.  After 5pm and weekends, please press the Intercom Button and staff will meet you at the door and accompany you to the Emergency Department.
  • Parking in front of the Clinic will be designated for Patients only.


  • Stay home if you are sick
  • Avoid large public gatherings/large crowds
  • Avoid contact with people who are sick
  • Clean frequently touched objects and surfaces with products approved by the Environmental Protection Agency. The list of products approved can be found HERE.
  • Cover your cough and sneeze with tissues
  • Wash your hands often with soap and water for at least 20 seconds, or use alcohol-based hand sanitizer

We appreciate your understanding and patience at this time. If you have any further questions, please call 315-848-3351 or 315-848-5404. Thank you.