Clifton Fine Hospital is dedicated to providing the best possible care for you and your family members, and that includes helping you understand our financial policies.
Your insurance policy is a contract between you and your insurance company. Because each health insurance plan is different, we encourage you to know and understand your plan's specific benefits. If you have any questions about the co-payment or deductible that is due at the time of service, we encourage you to contact your insurance company directly. Most insurance cards provide a phone number to call for questions and information.
As a service to you, we will file your insurance claim, but to do so we must obtain correct insurance information at the time of your service at the hospital.
We have made prior arrangements with many health plans to accept an assignment of benefits. This means that the insurance company will pay us directly. We will bill them, and you are required to pay any co-payment or deductible amount due at the time of your visit.
If you are insured by a plan that we do not have a prior arrangement with, we will prepare and send the claim for you on an unassigned basis. This means the insurer will send the payment directly to you. Therefore, our charges for your care are due at the time of service.
Click here to view the insurance companies that Clifton-Fine Hospital currently partners with. Please note that Hospital-employed physicians participate with the same insurances as the hospital.
Remember that not all insurance plans cover all services. In the event your insurance plan determines a service to be "not covered," you will be responsible for the complete charge. Payment is due upon receipt of a statement from our office.
We will bill your insurance company for all services provided in the hospital. You are responsible for any balance due.
Clifton-Fine Hospital accepts all patients for service without regard to race, color, creed or the ability to pay. Clifton-Fine Hospital will see patients regardless of their ability to pay. If you have no insurance we offer a twenty percent (20%) discount if the account is paid within thirty days or if a payment agreement is signed and the first payment is made within thirty days. For your convenience, we accept Visa, MasterCard and Discover. We also offer a sliding fee scale discount for those who apply and qualify for assistance. Click here to learn more.
Hospital charges are the same for all patients; however, the total charges will vary depending on acuity and length of stay. Click here to download a list representing our most common hospital and ancillary service charges. These charges do not include fees for medications, supplies or additional procedures that may be required in your care. If you have any questions or would like additional information, please contact our billing office at (315) 848-3351, extension 207.
What If I Feel I Was Billed Incorrectly or Have Questions?
If you believe that your Clifton-Fine Hospital bill is incorrect, please contact our Business Office immediately at 315-848-4207, Monday through Friday, from 8:00 am until 12:00pm and 1:00pm until 4:00pm. A patient account representative will attempt to answer any questions and/or resolve billing problems. We make every attempt to ensure each bill is correct.
Billing Office Contact Information:
Phone: 315-848-4207 . Office Hours: Monday-Friday 8am - Noon and 1pm - 4pm